Bilingual claims adjudicator reviewing life insurance claims and administering policy benefits for Manulife Canada. Supporting Canadian clients through accurate, empathetic claim decisions and administration.
About the role
- Sr. Patient Services Specialist managing program support and patient assistance for assigned physicians or centers. Bilingual role requiring travel across North America and strong communication skills.
Responsibilities
- Manage all aspects of program support for assigned physicians or centers
- Perform HCP and patient registration activities
- Provide answers to general inquiry calls regarding program services and medical support
Requirements
- High school diploma or equivalent required
- 5+ years of relevant experience in a call-center environment and/or clinical administration
- Exceptional bilingual (English/French) communication (written and verbal), and presentation skills
Benefits
- Competitive compensation package
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
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