Bilingual Document Specialist supporting a positive customer experience in Group Benefits Administration at Sun Life by processing documents and managing inquiries.
About the role
- Rehabilitation Consultant responsible for providing medical and vocational rehabilitation services. Collaborating with stakeholders to facilitate successful return to work for individuals on disability.
Responsibilities
- Provide confidential and objective support as a third party to employees facing obstacles that prevent them from returning to work
- Manage return-to-work initiatives by acting as a liaison with employers, healthcare providers, and rehabilitation professionals
- Build and maintain a network of service providers across all regions where the company operates
- Review, analyze, and approve intervention mandates assigned to external providers to ensure relevance and quality of outcomes
- Participate in meetings with service providers, clients, brokers, and insured individuals
- Ensure excellence in services delivered by various providers and contribute to developing selection criteria and quality measures
- Take part in committees analyzing group experience and results
- Contribute to special projects such as system enhancements, tool selection, procedure development, new reports and ratios, and national committees
Requirements
- Post-secondary education in medical or rehabilitation management, or any related field
- 3 to 5 years’ experience as rehabilitation consultant or as a clinical rehabilitation services coordinator for third party payers (insurers).
- To meet the needs of the English-speaking clientele, this position requires bilingualism (French/English)
- Proficiency in Microsoft Office Suite
- Knowledge of medical and contractual fields
Benefits
- Flexible work arrangements and emphasis on work-life balance
- Comprehensive health, vision and dental plan that is 100% employer paid effective on your first day
- 100% employer-matched Defined Contribution Pension Plan
- Annual Incentive Bonus which recognizes your contribution to our success
- Paid vacation and additional Vacation Purchase Program
- Wellness benefits, health resources and fitness center discounts
- Career Growth: We offer a career path encouraging you to follow your passions, learn new skills and focus on growing your career with Medavie.
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Caseworker managing patient and provider support for Cencora’s Innomar Strategies. Implementing case - management protocols and providing telephone support for funding and access issues.
Bilingual Corporate Roadside Assistance Representative handling inquiries for Canadian Tire. Providing customer service with availability for scheduling between 6AM to 11PM.
Bilingual Nurse Case Manager in McKesson's Patient Support Programs. Coordinating patient education and adherence support across the treatment journey in Canada.
Senior Associate at PwC specializing in SAP consulting services for operational efficiency. Analyzing client needs and implementing software solutions across SAP applications.
SAP EAM Consultant focused on delivering SAP solutions to enhance operational efficiency for clients. Collaborating across teams to implement and support complex business processes in SAP.
Customer Payments Specialist identifying and collecting delinquent payments for Equitable Bank. Responsible for maintaining high customer service values while managing collections in residential and commercial mortgages.
Vocational Case Coordinator managing referrals for TSA and EECA programs in Canada. Collaborating with multiple stakeholders and supporting operational efficiencies in vocational services.
Bilingual Senior Integration Specialist managing ongoing data feeds for item catalogs and purchase orders at Sodexo. Collaborating with partners and technical teams to ensure accuracy and integrity of system data.
Bilingual Integration Specialist working remotely with suppliers and technical teams at Sodexo. Maintaining data integrity and collaborating on data flow solutions.