Gestionnaire de comptes clés développant les relations et ventes de produits de santé animale chez Merck. Gestion de comptes stratégiques au Québec, en Ontario, au Nouveau - Brunswick ou en Alberta.
About the role
- Remote Account Manager advising talent acquisition teams on long-term success using Lever’s hiring software. Managing client relationships, renewals, growth opportunities, and account performance.
Responsibilities
- Serve as the primary point of contact for assigned client accounts, ensuring strong relationships and high levels of customer satisfaction
- Manage ongoing communication with clients to understand their needs and provide appropriate solutions or services
- Monitor account performance and identify opportunities for growth through upselling or cross-selling
- Coordinate with sales, marketing, and support teams to ensure successful product and service delivery
- Maintain accurate client interaction, account update, and sales activity records in Salesforce or HubSpot
- Prepare reports, presentations, and account reviews to track performance and communicate progress
- Develop and manage a comprehensive customer certification program, including certification levels, requirements, and learning pathways
- Collaborate with subject matter experts and stakeholders to identify certification competencies and knowledge areas aligned with industry standards and best practices
Requirements
- Experience building lasting customer relationships
- Ability to serve as the primary point of contact for assigned accounts
- Excellent verbal and written communication skills
- Proven negotiation and contract management skills
- Strong problem-solving abilities
- Experience using CRM platforms such as Salesforce or HubSpot
- Strong organizational and time management skills
- Ability to manage multiple accounts, priorities, and deadlines effectively
Benefits
- Comprehensive benefits
- Salary aligned with industry standards
Job title
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Degree requirement
No Education Requirement
Location requirements
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