Inside Sales Representative supporting account growth for Hygiena’s rapid microbiology diagnostic solutions. Managing leads, client relationships, retention, sales pipelines, and territory strategies remotely in Canada.
About the role
- Inside Sales Representative generating qualified pipeline for Modern IT, a platform-centric managed services provider. Driving high-volume outbound calls, AI-assisted prospecting, and sales-ready appointments.
Responsibilities
- Report to the Inside Sales Lead
- Drive top-of-funnel lead generation for account executives and sales managers
- Build and maintain a consistent pipeline of qualified, sales-ready opportunities
- Make outbound calls 6–7 hours daily
- Achieve a monthly quota of qualified opportunities
- Update and manage sales activities, opportunities, and account information in the CRM
- Use Apollo and Salesfinity to identify, prioritize, and segment prospect lists
- Leverage HubSpot automation for outreach sequences and follow-ups
- Use AI tools to draft, test, and iterate personalized outreach messaging
- Analyze outbound performance and optimize messaging, timing, and targeting
- Generate market and account-level insights using AI
- Apply judgment in live conversations, objection handling, and qualification
- Generate 2–4 qualified first-time appointments per week with decision-makers
- Maintain accurate CRM records and complete TruMethods training within the first 90 days
Requirements
- At least 2 years of outbound B2B sales experience (SDR, ISR, or BDR)
- Proven track record of consistently hitting activity and pipeline KPIs
- Ability to multitask, organize, and prioritize work
- Confidence making outbound cold calls and engaging gatekeepers, decision-makers, and executives
- Ability to work independently and manage own performance without daily supervision
- Comfortable sustaining energy and discipline across 80+ calls/day
- Proficient in HubSpot, Apollo, and Salesfinity, or equivalent tools with demonstrated fast ramp-up
- Excellent written and verbal communication skills
- Based in the U.S. or Canada
- Preferred: experience selling technology services, SaaS, or IT solutions to SMB decision-makers
- Preferred: familiarity with the MSP market and managed services value proposition
- Preferred: prior experience in a remote, async, or distributed team environment
- Familiarity with LinkedIn Sales Navigator is a plus
Benefits
- Commission in addition to salary
- Medical insurance (HMO, PPO, Nationwide, and High-Deductible Plan options)
- Coverage effective Day 1
- Employer contributions toward employee and dependent premiums
- Basic Life and AD&D insurance (up to $50,000 provided by Modern IT)
- Optional supplemental Life and AD&D insurance
- Employer-sponsored Long-Term Disability insurance
- Optional Dental and Vision insurance
- Medical Flexible Spending Account (FSA)
- Health Savings Account (HSA) for HDHP participants
- Health Advocacy Program with 24/7 support
- Employee Assistance Program
- Critical Illness, Accident, and Disability coverage
- Perks at Work discounts
- Adoption Assistance Program (up to $1,500 reimbursement)
- Commuter Benefits Program
- 80 hours of PTO per anniversary year
- 6 paid sick days per anniversary year
- 7 paid company holidays
- Up to 2 floating holidays per calendar year
- 401(k) plan with employer match
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Inside Sales Representative supporting Hygiena, a global microbiology diagnostics company, with account retention, lead generation, and B2B sales in Canada.
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