Senior Inside Sales Associate

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About the role

  • Inside sales associate generating pharmaceutical, biotech, and medical device leads for Sitero’s clinical research technology platform. Qualifying prospects and supporting business development through CRM-managed outreach.

Responsibilities

  • Conduct outbound outreach through cold calls, emails, and social engagement to decision-makers and influencers at prospective biopharmaceutical and medical device organizations
  • Craft and deliver compelling, tailored messages articulating Sitero’s value proposition and product and service offerings
  • Execute campaigns to broaden market awareness and deepen engagement
  • Review inbound marketing leads and evaluate fit based on prospect needs, pipeline stage and strength, current and future projects, financial status, and alignment with Sitero’s capabilities
  • Qualify and transition well-vetted leads to the appropriate Business Development team member
  • Maintain detailed, up-to-date documentation of outreach activities, lead qualification outcomes, and account intelligence in CRM systems such as Pipedrive
  • Provide real-time feedback to Sales and Marketing on prospect engagement trends, messaging effectiveness, and areas for strategic refinement
  • Continuously engage prospects through thoughtful follow-up and relevant updates and opportunities
  • Support the commercial sales cycle from early lead generation and customer identification through sales closure

Requirements

  • Bachelor’s Degree required
  • 2–3 years of relevant work experience required; 3 years preferred
  • Previous experience with a CRO, Pharma, or Biotech company required
  • Expert-level English verbal and written language skills
  • Sales and prospecting, including lead generation, qualification, and strategic prospecting
  • Communication and relationship-building skills, internally and externally
  • Customer relationship management
  • Strategic thinking, including analytical and research skills
  • Market and product knowledge, including market and industry intelligence
  • Proficiency in Microsoft Office, including Word, PowerPoint, and Excel
  • Proven ability to write, revise, and edit technical communications
  • Experience supporting marketing initiatives
  • Skill in developing design and layout of client-facing materials
  • Proficiency with CRM platforms, Salesforce preferred, and modern sales engagement tools
  • Disciplined pipeline management and forecasting habits
  • Flexibility to accommodate Eastern Standard Time working hours

Benefits

  • Competitive salary
  • Variable pay
  • Paid time off
  • Healthcare benefits
  • Retirement benefits
  • Work from home 2 days per week

Job title

Job type

Full Time

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

HybridMississaugaCanada

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