LP
Manager, Credit Card Engagement & Retention
LinkedIn Recruiter Post
Manager, Credit Card Engagement & Retention - 1 - year contract in Toronto. Drive squad effectiveness and cross - functional initiatives.
About the role
- Senior Project Manager/Product Owner at Morgan Stanley overseeing AI projects and deployments. Leading cross-functional teams to ensure successful delivery and operational compliance in Montreal.
Responsibilities
- Own end-to-end delivery of AI projects from planning and governance through execution, hypercare, and handover to operations
- Establish and manage integrated plans, RAID logs, decision records, scope baselines, and executive reporting for multi-workstream programs
- Coordinate configuration, deployment, and scaling like ChatGPT or copilot
- Partner with platform engineering to enable automation, environment readiness, and integrations
- Lead risk assessments and design reviews for AI solutions
- Plan and orchestrate testing and quality assurance activities
- Facilitate cross-functional collaboration among security, legal, data protection, architecture, engineering, and business product owners
- Define adoption and enablement plans, training, communications, and success metrics
- Drive incident response, problem management, and post-implementation reviews
Requirements
- BSc/BA in Computer Science, Engineering, or related field (or equivalent experience)
- PMP and/or Scrum certification is an asset
- 8+ years of technology project/program management in enterprise environments
- Experience of Connectors and or Power platform is an asset
- Direct experience leading deployments of AI products across large global Enterprises or similar LLM-based solutions
- Solid grasp of AI governance and risk frameworks
- Hands-on familiarity with automation and scripting practices (e.g., Python, PowerShell)
- Expert stakeholder management and communication skills
- Fluency managing hybrid delivery models (Agile, Scrum, and phase-gated)
- Proficiency with Jira/Confluence, Project/Planner, and ServiceNow
- Bilingual (English/French) strongly preferred
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
- Comprehensive employee benefits and perks
Job title
Job type
Experience level
Salary
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Degree requirement
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LP
Sr. Project Manager
LinkedIn Recruiter Post
Our top 5 banking client is looking for a Sr. Project Manager for a contract role in downtown Toronto, requiring 3 days/week onsite.
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