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About the role
- Technical Solutions Advisor role focusing on mass timber projects with MTC Solutions. Build relationships and provide technical support to enhance project outcomes in a growing industry.
Responsibilities
- Build and maintain strong relationships with structural engineers, architects, contractors, developers, mass timber manufacturers, and other key industry stakeholders
- Maintain accurate project, customer, and opportunity information in MTC’s CRM system
- Support customers during the design and pre-construction phases of mass timber projects
- Help drive project opportunities forward by coordinating with internal sales, engineering, technical service, operations, and marketing teams
- Review drawings, specifications, and project information to identify where MTC products can be specified and used to improve project outcomes
- Work with customers to understand their challenges and connect them with practical solutions
- Develop and deliver technical presentations, project meetings, and industry discussions
- Stay informed about major mass timber projects, industry trends, customer needs, and competitive activity
- Travel occasionally across Canada and the United States for customer meetings, conferences, trade shows, project visits, and relationship-building opportunities
- Work independently in a remote or hybrid environment while staying closely connected to the internal team
Requirements
- Has a technical background in engineering, construction, architecture, or wood design
- Enjoys working with people and building long-term professional relationships
- Has the confidence to speak with engineers, architects, builders, manufacturers, and construction professionals
- Can understand technical details without losing sight of the broader project objectives
- Is proactive, self-driven, and comfortable creating momentum without waiting for step-by-step instructions
- Is organized enough to manage multiple relationships, projects, and follow-ups at the same time
- Is comfortable working remotely and independently
- Is willing and able to travel occasionally
Benefits
- Extended health benefits
- Hybrid work model, combining in-office collaboration with work-from-home flexibility
- Three weeks of vacation to start and up to four weeks overtime, plus additional paid days off
- Ongoing training and development to support career growth
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