Field Service Technician for IGT gaming equipment across casinos in Canada. Managing service tickets and ensuring optimal performance of gaming systems independently.
About the role
- Field Service Technician providing installation and repair services for electromechanical systems in retail. Join NCR Voyix to support top retail customers in delivering outstanding service.
Responsibilities
- Perform customer installation, maintenance, and service calls promptly and effectively.
- Service electromechanical equipment like self-checkout systems within an assigned territory
- Perform maintenance, repair, PM work, and system overhauls.
Requirements
- Local candidate to specific geographic area
- Authorized to travel to the US
- At least 18 years of age
- Have a valid driver’s license and driving record that satisfies NCR fleet requirements.
- PC skills, basic electronic skills, and some specific hardware and operating system familiarity
- Ability to perform essential functions of the job with or without a reasonable accommodation.
- Prolonged travel with driving several hours per day.
- Rotating and weekend shifts
- Flexible shift work – Rotating shifts within set teams including morning, afternoon, and evening start times with some holidays.
- Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance
- Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size
- Familiarity with large servers, mainframe computers, and imaging software (Preferred)
- A+ Certification, CompTIA, N+ Certification (Preferred)
- One or more years of related experience (Preferred)
Benefits
- 7 paid holidays and 6 paid floating holidays
- Paid vacation – up to 80 hours your first year
- RRSP savings and retirement plan
- Company provided business use only vehicle
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