Associé·e aux ventes chez Nespresso, ambassadeur·ice de marque en boutique. Service client, vente incitative et éducation sur les cafés et la durabilité.
Responsibilities
Serve as an ambassador for the Nespresso brand
Provide exceptional customer service
Drive sales and achieve sales targets
Attend daily briefings to understand key objectives
Participate in coaching sessions with team leaders
Actively seek upselling opportunities
Approach customers and reinforce the brand message
Achieve individual and boutique targets
Develop strong knowledge of the various products and demonstrate enthusiasm for the brand
Create a positive brand experience for all stakeholders
Promote Nespresso’s sustainability mission by educating boutique customers and visitors
Requirements
Passion for coffee and sustainability
Desire to expand knowledge of Nespresso coffees
1–2 years of experience in a fast-paced, high-volume retail environment
Comfortable with, and highly skilled in, sales and customer service
Effective time management and interpersonal skills
Ability to remain standing for an entire workday
Ability to repeatedly lift up to 23 kilograms
Benefits
Competitive wage of $18.40/hour plus quarterly bonus
Free coffee machine plus monthly Nespresso credit
Exclusive employee discounts
Health and dental benefits from day one
Massage coverage
Mental health coverage
Health spending account
Personal spending account
Excellent training and professional development programs
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