BMO manager overseeing RDSP and RESP servicing for advisors, dealers, and internal teams. Resolving escalations and improving registered - plan processes in Canadian financial services.
About the role
- Spécialiste café à temps partiel représentant Nespresso en boutique à Québec. Offrant un service client exceptionnel, stimulant les ventes et promouvant la durabilité.
Responsibilities
- Act as an ambassador for the Nespresso brand
- Provide exceptional customer service
- Drive sales and achieve sales targets
- Attend daily briefing sessions to understand key objectives
- Participate in coaching sessions with team leaders
- Actively seek upselling opportunities and approach customers
- Reinforce the brand message and achieve individual and boutique targets
- Develop strong knowledge of the various products and demonstrate enthusiasm for the brand
- Create a positive brand experience for all stakeholders
- Promote Nespresso’s sustainability mission by educating customers and boutique visitors
Requirements
- Be passionate about coffee and sustainability, with a desire to expand your knowledge of Nespresso coffees
- Have 1–2 years of experience in a fast-paced, high-volume retail environment
- Demonstrate confidence and excellent sales and customer service skills
- Demonstrate effective time management and interpersonal skills
- Ability to remain standing for a full workday and repeatedly lift up to 23 kilograms
Benefits
- Free coffee machine + monthly Nespresso credit
- Exclusive employee discounts
- Personal expense account
- Excellent training and development programs
- Growth opportunities
- Unlimited free coffee during shifts
- Quarterly bonus
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Experience level
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Degree requirement
No Education Requirement
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