Customer Solutions Architect driving adoption of the Supabase platform for diverse clients. Collaborating on technical solutions and ensuring successful implementation of the database services.
About the role
- Senior Solution Engineer designing agentic workflows leveraging Netomi platform for enterprise clients. Collaborating with technical teams to implement AI solutions across customer ecosystems.
Responsibilities
- Partner with Account Executives to discover and scope customer challenges, designing high-value technical solutions that showcase the ROI of Netomi’s platform.
- Architect and build agentic workflows that integrate generative AI with APIs, databases, and enterprise tools to power experiences for our customer’s end users.
- Develop custom demonstrations, prototypes, and proofs of concept using the Netomi platform tailored to specific clients use cases.
- Design, test, and refine prompts and AI orchestration chains to optimize performance, reasoning, and reliability across varied use cases.
- Communicate complex technical concepts clearly and persuasively to audiences ranging from C-level executives to hands-on engineers.
- Collaborate with product and engineering teams, contributing insights from customer engagements to inform roadmap priorities.
- Document and present solution designs, workflows, and technical configurations for both internal and client-facing reference.
Requirements
- 4-6 years of experience in a customer-facing sales engineering or solutions engineering role, ideally in AI, automation, or enterprise SaaS.
- Hands-on experience with AI prompt design, workflow orchestration, and integrating REST APIs, webhooks, and cloud services (AWS, GCP, or Azure).
- Working knowledge of JavaScript, Python, or related scripting languages for building integrations and automation logic.
- Proven ability to architect and communicate end-to-end technical solutions that align AI capabilities with business outcomes.
- Functional understanding enterprise software ecosystems, and data flow patterns.
- Excellent communication, presentation, and interpersonal skills with a record of collaboration across technical and non-technical teams.
Benefits
- Health insurance
- Remote work options
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Customer Solution Architect Team Lead managing a global team at Supabase to drive customer adoption and success. Focusing on technical excellence and customer outcomes for diverse clientele.
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