Project Manager executing complex Oracle Cloud projects for Citco's Financial Application Support team. Coordinating cross - functional teams, managing budgets, and ensuring project alignment with objectives.
About the role
- Project Manager managing Salesforce implementations for NeuraFlash clients in Canada. Leading high-quality AI and digital service solutions while fostering customer relationships and teamwork.
Responsibilities
- Monitor and manage project financials, scope, and schedule to ensure project stays on track for assigned client projects
- Drive implementations of high-quality AI and digital service solutions
- Act as primary day-to-day point of contact for the client and the operational aspects of the project, including a focus on building strong customer relationships
- Facilitate or co-lead with customer project manager regular status meetings with project team, sponsors, and all stakeholders
- Assist consultant team members in the delivery of client presentations during requirements, design, pilot and user acceptance testing sessions
- Plan, initiate & manage Business-to-Business (B2B) Customer Relationship Management (CRM) systems and Artificial Intelligence (AI) software projects
- Coordinate IT project teams to ensure that client business requirements are effectively incorporated into design specifications, multi-platform integrations and data transfers
- Assess business implications for each project stage
- Execute role of Agile Scrum Master and guide the software development lifecycle (SDLC) process for systems and product delivery
- Bring a high level of energy and enthusiasm to NeuraFlash, part of Accenture every day
Requirements
- 5+ years project management experience with packaged software or custom development implementation on the Salesforce Platform
- Experience working in a professional services/consulting environment
- Experience applying Agile approaches to project management
- Experience with salesforce.com serving as project manager or scrum leader
- Experience with estimation/sizing and SOW/Change Order contracting
- PMP or Scrum Master certification preferred
- Salesforce or AI delivery/solution experience, specifically overseeing blueprint and implementation projects on the platform
- Certified Salesforce.com Admin with either Sales Cloud or Service Cloud Consultant certifications
Benefits
- Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team.
- Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
- Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done.
- Collaboration: You have a voice here! If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
- Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.
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