Senior Client Services Project Manager

Posted last month

Apply Now

Resume Score

Check how well your resume matches this job before you apply.

Sign in to check score

About the role

  • Project Manager leading complex projects in Telecoms for client-facing implementations. Focusing on project delivery and ensuring value for enterprise customers with defined objectives.

Responsibilities

  • Own full lifecycle project delivery from planning through execution to closure, ensuring adherence to project management best practices (Agile and Waterfall).
  • Build project plans based on customer requirements and implementation team deliverables. Must understand key technical concepts for CCaaS and Telecoms.
  • Develop detailed project plans aligned with the SOW.
  • Lead multiple projects concurrently.
  • Track action items and enforce accountability across stakeholders.
  • Identify and mitigate risks early.
  • Report on Project Financials, including revenue forecasting and recognition.
  • Lead post-project evaluations.
  • Communicate clearly and regularly with all stakeholders.
  • Foster a culture of collaboration and excellence.

Requirements

  • University/Bachelor’s degree, with PMP Certification
  • Minimum 5+ years of project management experience managing Cloud Transformation or CCaaS implementations within a Telecoms environment.
  • Proven track record managing multiple projects.
  • Comfortable working with technical teams.
  • Experience serving as the primary client contact.
  • Skilled in developing and maintaining detailed project plans.
  • Proactive in managing risks and escalations.
  • Highly organized and detail oriented.
  • Proficient in MS Project, Jira, Asana, or Smartsheet.

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Professional development opportunities

Job type

Full Time

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

CloudPMP

Location requirements

RemoteCanada

Report this job

Found something wrong with the page? Please let us know by submitting a report below.