Account Executive selling Trimble’s civil construction software and SaaS solutions across Western Canada. Growing customer accounts, subscription adoption, and territory revenue.
About the role
- Account Director leading digital transformation, strategic accounts, and revenue growth for Northern, a technology, marketing, and analytics company. Managing enterprise roadmaps, executive partnerships, and expansion opportunities.
Responsibilities
- Serve as the digital transformation lead and trusted strategic partner for enterprise clients across commercial and public sectors.
- Own multi-year roadmaps, value realization, executive alignment, and account growth through renewals, upsell, cross-sell, new solution adoption, and expanded services.
- Build executive relationships, manage account plans and forecasts, lead client conversations, and shape solutions through discovery, scoping, proposals, SOWs, RFPs, pricing, and negotiations.
- Partner with PMO, Delivery, Sales, and subject matter experts to align priorities, manage risks, resolve challenges, and support successful project delivery on time and within budget.
- Achieve individual sales and account-growth targets, including retention, renewals, upsell, cross-sell, new solution adoption, and year-over-year revenue growth.
- Own account plans, pipeline development, forecasting, budgets, and profitability.
- Develop multi-year account roadmaps informed by client priorities, industry trends, platform developments, analytics, and digital maturity opportunities.
- Support RFP responses, shortlist presentations, and pre-sales conversations.
- Conduct regular QBRs and ABRs to demonstrate value and ROI, review KPIs, align roadmap priorities, identify risks, and uncover future opportunities.
- Complete account health and opportunity reviews.
- Build knowledge of priority clients and their industries to identify opportunities across client organizations and targeted verticals.
- Participate in marketing, networking, partner, and industry events, including speaking opportunities where appropriate.
- Mentor team members, share best practices, and support challenging client conversations.
Requirements
- 6+ years of experience in consultative sales, business development, or revenue-focused account management, preferably within an integrated marketing, digital, or creative agency.
- Demonstrated success growing client relationships and achieving revenue and account-growth targets.
- Experience with strategic account planning, executive stakeholder engagement, QBRs/ABRs, solution shaping, proposals, SOWs, pricing, negotiations, and RFPs.
- Familiarity with digital platforms and ecosystems, particularly Adobe Experience Manager, Adobe Commerce, Acquia, or Drupal.
- Experience supporting digital marketing and analytics solutions that deliver measurable business results.
- Ability to manage complex client relationships, budgets, opportunities, and expectations with professionalism and sound judgment.
- Strong listening, empathy, communication, presentation, and relationship-management skills.
- Experience working with clients across commercial and public sectors is preferred.
- Degree in marketing, communications, advertising, public relations, business, or a related field—or equivalent experience and measurable results.
- Ability to travel within North America; a valid passport is required.
Benefits
- Benefits plan, plus a Health Spending Account
- Wellness Program & LifeWorks EAP
- Fitness Reimbursement Program - $500 annually
- Vet Care Program
- RRSP Matching
- Target based Bonus - commission
- Endless Professional Growth Opportunities
- Delicious Meals & Company Social Events
- Free Onsite Parking
- Referral Bonus Program
- Flexible work environment - so you can work where & when you work best
- Allowance to help set up home office - $500
- Start with 3 week of PTO
- Commission opportunities
- Health and dental benefits
- Profit sharing
- Other eligible perks
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