Bilingual French inbound sales agent for 1-800-GOT-JUNK?, converting customer calls into junk removal bookings. Working remotely from Ontario with paid virtual training and commission opportunities.
Responsibilities
Answer inbound calls and provide an exceptional customer experience
Explain 1-800-GOT-JUNK? services and how the company removes customers’ unwanted items
Answer questions about services, service areas, availability, pickup timing, and pricing
Convert customer inquiries into bookings for trucks to collect items
Complete fully paid virtual training
Join a team led by a team leader for ongoing support, learning, and development
Work a five-days-on, two-days-off schedule
Be available to work between 07:00 and 19:00 EDT, including weekends when needed
Handle inbound calls only; no cold calling
Requirements
Legally authorized to work in Canada and residing in Ontario
Perfectly bilingual in French and English
Available for training during the first three weeks, 10:00–18:30 Monday to Friday (EDT)
Friendly telephone manner
Strong written and verbal communication skills
Ability to learn new technologies
Typing speed of at least 25 words per minute
Quiet home workspace
Fast and reliable internet connection
Computer with at least 8 GB of memory
Wired Ethernet connection required
Experience in sales, customer service, hospitality, call centers, or other relevant experience is a plus
Benefits
Extended insurance after a 3-month period
Work comfortably from home
3 weeks of fully paid virtual training
Team support and coaching after training
Commissions averaging $200 to $800 per month
Reasonable accommodations during the recruitment and selection process
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