Remote inbound sales agent answering Australian customer calls for 1-800-GOT-JUNK? junk removal services. Converting service inquiries into bookings for truck teams.
Responsibilities
Answer incoming Australian calls and provide a world-class experience for Australian customers
Receive inbound calls only; no outbound cold calls
Explain 1-800-GOT-JUNK? services and how the company removes junk
Answer questions about service areas, availability, removal timing, and pricing
Convert inquiries into bookings for truck team members
Complete 3 weeks of fully paid remote training
Join a team supported by a Team Lead after training
Requirements
Legally authorized to work in Canada and currently residing in Ontario
Available to start on September 11th
Available for training for the first 3 weeks, Monday-Friday, 10:00 AM-6:30 PM EST
After training, available Monday-Sunday between 3:00 PM and 5:00 AM EST
Friendly telephone manner
Strong written and verbal communication skills
Comfortable learning new technology
Typing speed of at least 25 WPM
Quiet workspace at home
Quick and reliable wired internet connection
Personal computer with at least 8GB memory
Ethernet wired connection required
Sales, customer service, hospitality, retail, call center, or relevant experience is a plus
Benefits
Extended health benefits package after a 3-month probation period
Work from the comfort of your own home with a 0-minute commute
3 weeks of fully paid remote training
Commission in addition to hourly pay
Team Lead support to help agents learn and grow
Reasonable accommodations for applicants with disabilities
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