Inbound sales agent answering Australian customer calls for O2E Brands’ junk-removal service. Converting service inquiries into bookings for truck teams.
Responsibilities
Answer incoming Australian calls and provide a world-class experience for Australian customers
Receive inbound calls only; no outbound cold calls
Explain 1-800-GOT-JUNK? services and how the company removes junk
Answer questions about services, service areas, availability, and pricing
Convert customer inquiries into bookings for truck team members
Complete 3 weeks of fully paid remote training
Join a team led by a dedicated Team Lead after training
Support customer experience and booking operations for 1-800-GOT-JUNK?, part of O2E Brands
Requirements
Legally authorized to work in Canada and currently residing in Alberta
Available for the first 3 weeks of training between 8:00 AM and 4:30 PM, Monday–Friday MST
After training, available for shifts between 1:00 PM and 3:00 AM, Monday–Sunday MST
Very friendly telephone manner
Strong written and verbal communication skills
Comfortable learning new technology
Good typing speed, minimum 25 WPM
Quiet space at home
Quick and reliable internet connection
Personal computer with at least 8GB memory
Wired Ethernet connection required
Experience in sales, customer service, hospitality, retail, call center, or other relevant experience is a plus
Benefits
Extended health benefits package after a 3-month probation period
Work from the comfort of your own home with a 0-minute commute
3 weeks of fully paid remote training
Dedicated Team Lead support for development and continued learning and growth
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