LP
Manager, Credit Card Engagement & Retention
LinkedIn Recruiter Post
Manager, Credit Card Engagement & Retention - 1 - year contract in Toronto. Drive squad effectiveness and cross - functional initiatives.
About the role
- Senior Project Manager leading large-scale Oracle Retail technology projects for global clients. Managing cross-functional teams and ensuring timely delivery on budget and scope.
Responsibilities
- Lead the planning, execution, and governance of large-scale Oracle Retail or enterprise technology implementations
- Define and manage project scope, deliverables, timelines, and budgets to meet client and internal objectives
- Establish robust project governance, ensuring effective risk, issue, and change management
- Oversee project plans and progress against KPIs, applying corrective actions where needed
- Ensure all documentation, reporting, and communication meet OLR and client standards
- Serve as the primary liaison for senior client stakeholders, building trusted, long-term relationships
- Lead executive meetings and steering committees, ensuring clear communication of status and strategy
- Collaborate with internal leaders, consultants, and technical teams to align project outcomes with business goals
- Lead, mentor, and motivate multi-disciplinary teams across regions, fostering accountability and continuous improvement
- Manage budgets, forecasts, and profitability, ensuring financial transparency and alignment with delivery milestones
- Identify and pursue opportunities for additional service offerings and scope expansion
- Ensure consistent application of OLR methodologies, quality standards, and best practices
- Capture lessons learned and champion continuous process improvements and agile delivery principles.
Requirements
- Bachelor’s degree in Business, Computer Science, Information Systems, or a related field (Master’s preferred)
- 8+ years of experience in IT or software project management, including 5+ years managing large-scale enterprise Oracle Retail implementations
- Proven track record of delivering complex, multi-country or multi-phase technology projects on time and within budget
- Demonstrated leadership of cross-functional and distributed teams in a global delivery environment
- Strong understanding of software delivery lifecycles (Agile, Waterfall, or Hybrid) and PM best practices
- Exceptional stakeholder and client management skills, including experience with C-level executives
- Excellent analytical, organizational, and communication abilities
- Commercially astute with experience in project financial management and forecasting
- Advanced proficiency with Microsoft Project, Jira, Confluence, and MS Office suite
- PMP, Prince2, or Agile Project Management certification strongly preferred.
Benefits
- Competitive compensation
- Paid vacation and holidays
- Health and wellness benefits
- Professional development and learning opportunities
- Flexible work arrangements (where applicable)
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Experience level
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LP
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