LP
Manager, Credit Card Engagement & Retention
LinkedIn Recruiter Post
Manager, Credit Card Engagement & Retention - 1 - year contract in Toronto. Drive squad effectiveness and cross - functional initiatives.
About the role
- Project Manager driving key marketing operations for Precision for Medicine. Managing autoimmune-related project execution and supporting cross-functional collaboration.
Responsibilities
- Support the planning, routing, documentation, and execution of multi-channel marketing campaigns, with an emphasis on autoimmune-related projects.
- Coordinate timelines, deliverables, and stakeholder communications to ensure campaigns deploy on schedule and align with strategic objectives.
- Provide project management support for PFM conferences, virtual events, and brand-level initiatives (e.g., B2B newsletters, video development, thought leadership, PR activities, collateral updates, and social media campaigns).
- Build strong relationships with internal stakeholders, understand needs, and manage expectations throughout the project lifecycle.
- Lead marketing operations projects, ensuring milestones are met and resources are allocated effectively.
- Serve as the central coordinator for cross-functional teams (Strategy, Content, Design, Conferences, Production, Lead Generation, etc.) to streamline workflows and maintain alignment.
- Manage day-to-day task tracking within Asana (or similar platforms), updating project statuses and ensuring visibility across teams.
- Provide clear communication and direction to all shared service departments.
- Maintain working knowledge of internal file management for effective communication and information-sharing across business units.
- Contribute to corporate marketing budget forecasting, planning, and invoicing activities.
- Schedule meetings, manage attendee availability, prepare relevant materials, capture detailed notes, and provide follow-up recaps and action items.
- Support updates and enhancements to the PFM website to ensure optimal user experience and alignment with business goals.
- Act as a liaison between marketing, sales, and technology teams to ensure operational alignment.
- Promote compliance with data privacy regulations (e.g., GDPR, CCPA).
Requirements
- Bachelor’s degree in marketing, business, communications, or a related field.
- 5+ years of experience in marketing operations, project management, or related roles.
- Strong project management skills with the ability to coordinate multiple projects simultaneously.
- Proficiency with marketing and project management tools such as Workfront, HubSpot, Asana, Trello, Google Analytics, and general CMS platforms.
- Strong analytical skills with the ability to translate data insights into recommendations.
- Excellent problem-solving abilities and a proactive, solutions-focused mindset.
- Exceptional written and verbal communication skills.
- Strong organizational skills and attention to detail.
- Ability to write clear and concise reports and communicate complex concepts effectively.
- Experience supporting large multi-channel campaigns or working in healthcare/life sciences.
- Experience in an agency or fast-paced marketing environment.
- Familiarity with website CMS platforms.
- Solid understanding of marketing workflows, routing processes, and production timelines.
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LP
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