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Sr. Project Manager
LinkedIn Recruiter Post
Our top 5 banking client is looking for a Sr. Project Manager for a contract role in downtown Toronto, requiring 3 days/week onsite.
About the role
- Project Manager responsible for leading client technology implementations in Professional Services at PureLogic IT. Overseeing project delivery, client communication, and resource coordination in a hybrid work model.
Responsibilities
- Lead the planning, execution, and successful delivery of client IT implementation projects, including infrastructure, cloud, networking, cybersecurity, and business application solutions.
- Manage multiple client projects simultaneously while ensuring adherence to scope, timelines, budgets, and quality standards.
- Coordinate internal technical resources and external vendors to ensure successful solution deployment.
- Ensure projects transition smoothly from sales to implementation and through to project completion and client acceptance.
- Manage manufacturer-led or third-party implementation engagements as required.
- Serve as the primary point of contact for clients throughout the project lifecycle.
- Lead internal and client-facing project meetings, including project kick-offs, status updates, risk reviews, and project closeout meetings.
- Maintain strong client relationships and ensure high levels of customer satisfaction throughout the implementation process.
- Communicate project progress, risks, and issues to internal stakeholders and client leadership.
- Develop and maintain project plans, schedules, and Work Breakdown Structures (WBS).
- Define project scope, objectives, deliverables, and success criteria in collaboration with internal teams and clients.
- Monitor project progress and proactively address risks, scope changes, and resource constraints.
- Conduct project risk assessments and implement mitigation strategies.
- Manage project change requests and ensure proper documentation and approval processes are followed.
- Prepare project reports, documentation, and status updates for stakeholders.
- Deliver billable Professional Services through effective project leadership and client solution implementations.
- Track project hours against budget and ensure accurate time entry and project reporting.
- Collaborate with Professional Services leadership to support resource planning, utilization targets, and project profitability.
- Support the preparation of Statements of Work (SOW), project estimates, and implementation plans.
- Assist with project invoicing validation and coordination with Finance to ensure accurate billing.
- Collaborate with Account Executives and Sales Engineers during the sales process to support solution design and project planning.
- Provide input into project scope, timelines, and resource requirements during the proposal and quoting stages.
- Participate in client meetings, technical presentations, and solution discussions when required.
- Maintain awareness of industry trends, emerging technologies, and PureLogic product offerings to support client solution delivery.
Requirements
- College or University diploma in Information Technology, Computer Science, Business Technology, or a related field, or equivalent professional experience.
- Strong understanding of project management methodologies and best practices (Agile, Waterfall, or hybrid delivery models).
- Proven experience managing client-facing technology implementation projects within a Professional Services, consulting, or IT services environment.
- Working knowledge of IT infrastructure, cloud technologies, networking, cybersecurity, and business application implementations.
- Strong leadership, organizational, and time management skills with the ability to manage multiple projects simultaneously.
- Excellent verbal and written communication skills with the ability to communicate effectively with both technical and non-technical stakeholders.
- Demonstrated ability to lead client meetings, facilitate project discussions, and present technical concepts clearly.
- Strong analytical and problem-solving skills with the ability to identify risks and implement mitigation strategies.
- Highly detail-oriented with strong documentation and project tracking capabilities.
- Experience developing project plans, schedules, and implementation documentation.
- Proficiency with Microsoft Office tools including Word, Excel, PowerPoint, and Visio.
- PMP, PRINCE2, or other project management certification is considered an asset.
- Experience with project management tools and platforms (e.g., NetSuite, Monday, Asana, Smartsheet, or similar) is considered an asset.
- Bilingualism (English/French) is considered an asset.
- Experience with process documentation, workflow development, and operational improvements is an asset.
Benefits
- Competitive compensation and performance bonuses
- Comprehensive health and dental benefits
- Professional development and certification support
- A collaborative, supportive, and growth-oriented culture
- Opportunities to work closely with senior leadership
- Meaningful work that makes an impact
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