Bilingual roadside assistance agent providing support to stranded clients across North America. Negotiating services and maintaining communication throughout the process.
About the role
- Bilingual Reimbursement Specialist supporting patient and provider services in rare diseases. Manage coverage and reimbursement processes effectively for healthcare solutions.
Responsibilities
- Communication quotidienne et continue avec le gestionnaire de programme ou le gestionnaire de programme adjoint pour les projets nouveaux et existants
- Coordonner les cas avec les médecins et les professionnels de la santé afin de préparer des soumissions répondant aux spécifications et aux critères spécifiques établis par les payeurs des secteurs public et privé
- Coordonner et gérer tous les aspects nécessaires à l'obtention d'une couverture des médicaments d'ordonnance pour les patients
- Naviguer à travers le processus complexe d'obtention de couverture de médicaments d'ordonnance et remboursement de médicaments coûteux
Requirements
- Diplôme universitaire dans un domaine connexe
- 1-2 ans d'expérience dans l'industrie pharmaceutique, l'assurance ou dans des secteurs liés aux soins de santé
- Expérience préalable en matière de remboursement et connaissance des remboursements publics, privés et fédéral
- Minimum de trois (3) ans d'expérience en service à la clientèle
- Excellente maîtrise des applications Microsoft (Outlook, Word, Excel)
- Bilinguisme, français/anglais est un requis.
Benefits
- Assurance maladie
- Soins dentaires
- Couverture de la vue
- Solutions de santé comportementale
- Congé parental payé
- Congé de soignant payé
- Soutien aux familles travaillantes
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