LP
Manager, Credit Card Engagement & Retention
LinkedIn Recruiter Post
Manager, Credit Card Engagement & Retention - 1 - year contract in Toronto. Drive squad effectiveness and cross - functional initiatives.
About the role
- Lead multidisciplinary project teams and provide strategic direction for developments at Peel Housing Corporation. Oversee project planning, approvals, and stakeholder communications across the Region of Peel.
Responsibilities
- Lead multidisciplinary internal and external project teams including project managers, planners, consultants, and contractors while managing complex stakeholder environments and mitigating project, financial, political, and reputational risks
- Provide strategic direction across all phases of development, ensuring alignment with organizational objectives and regulatory requirements
- Oversee project planning activities, including critical path analysis, task prioritization, schedule development, and construction budget monitoring
- Coordinate feasibility studies and prepare development plans, project assessments, cash flow analyses, funding requirements, and operating pro formas
- Secure planning approvals in collaboration with municipal partners, including official plan amendments, zoning changes, variances, severances, and permits
- Support negotiations related to development strategy, real estate transactions, legal agreements, and the selection of development partners or consortiums
- Lead procurement processes from planning through award, including drafting scopes of work and supporting contract administration in partnership with Legal Services and Real Estate
- Prepare and review project updates and status reports for clients, senior leadership, the Board of Directors, regional committees, and internal stakeholders, and support presentations to Regional Council
- Communicate effectively with internal and external stakeholders by interpreting and negotiating outcomes, resolving issues such as contractor delays, and influencing decisions to advance project objectives
- Anticipate stakeholder needs and proactively address emerging issues, risks, and information requests
- Represent the organization at public consultations, open houses, presentations, and meetings with contractors, regulatory agencies, and community members
- Mentor and guide team members by demonstrating expertise in legal considerations, contract administration, engineering practices, design, and project management
Requirements
- A satisfactory Level 1 Criminal Record Check obtained directly from a police station (third-party background checks will not be accepted)
- Post-Secondary degree in business, planning, engineering, urban studies, or a related field
- Minimum of 5 years of experience in housing development, including residential mixed-use, community, non-profit, and/or supportive housing
- Knowledge of Region of Peel’s affordable housing landscape, Non-profit housing environment, and different levels of government policies and incentives schemes is a preferred asset
- Knowledge and applied experience with the development process, including due diligence, concept design, deal structuring, and municipal approvals
- Proven experience collaborating with and managing diverse stakeholders, including developers, municipal officials, councillors, and residents
- Knowledge and understanding of Provincial, GTA, Regional, and local planning issues
- Demonstrated ability to prepare comprehensive reports, develop creative solutions to complex problems and present recommendations regarding appraisal, settlement and expropriation
- Combination of education and experience may be considered
Benefits
- Comprehensive Health, Dental, Vision benefit plan including psychological health
- Automatic enrolment into OMERS pension plan
- Accrue Vacation on a monthly basis, starting at 3 weeks per annum
- 3 Paid personal days and floating holidays
- Flexible hours supporting your wellness and wellbeing
- Annual performance review and merit increases based on performance
- Supportive leadership and a culture of respect and inclusion
- Access to tuition reimbursement and learning and development resources
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LP
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