Hourly Payroll Administrator processing weekly and bi - weekly payroll for Bird, a Canadian construction leader. Preparing reports, reconciliations, and payroll records while supporting audits.
About the role
- Payroll Specialist Lead ensuring accurate, compliant global payroll at Remote, a platform for hiring and managing international teams. Optimizing Zendesk, SOPs, training, and cross-functional operations.
Responsibilities
- Ensure accurate and timely payroll execution, meeting >99% of deadlines and maintaining >99.5% accuracy
- Implement strategic checks and controls for regulatory compliance
- Own and optimize the Zendesk ticketing queue, assigning tickets within 24 hours and addressing recurring issues
- Maintain and improve SOPs, checklists, and internal resources across teams
- Provide cross-team training, mentorship, and knowledge sharing, including with Implementation and PCST
- Make informed decisions independently and propose solutions with broader operational impact
- Provide global client support, follow-ups, problem-solving, and stakeholder management
- Build strong stakeholder relationships and advise on complex business decisions
- Lead global testing, high-impact projects, and cross-functional initiatives
- Collaborate with other teams using tools such as Slack to troubleshoot and provide guidance
- Report to the Associate Manager, Payroll Operations
Requirements
- Several years in regional or global payroll operations, with a solid understanding of global payroll best practices
- Experience managing teams with a hands-off approach and fostering a collaborative work environment
- Proficiency in payroll software tools such as SAP, Excel, and Google Sheets
- Analytical mindset and strong problem-solving abilities
- Ability to thrive in a dynamic, fast-paced international environment and adapt quickly to changes
- Experience improving productivity, streamlining processes, and optimizing efficiency
- Comfortable working asynchronously and remotely in a globally distributed team
- Fluent in both written and spoken English
- Ability to work in the United States or Canada
Benefits
- work from anywhere
- flexible paid time off
- flexible working hours (we are async)
- 16 weeks paid parental leave
- budget towards co-working spaces, learning and wellness (including gym memberships)
- mental health support services
- stock options
- home office budget & IT equipment
- life-work balance
- Employee Resource Groups (Women, Disability, Queer, Minorities in Tech)
- Interview accommodations available upon request
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Senior Payroll Administrator processing high - volume Canadian payroll for Ledcor, a diversified construction company. Managing reconciliations, remittances, time - entry issues, and JDE payroll operations.
Payroll specialist managing timesheets, payouts, and pay disputes for Faber, a construction marketplace connecting companies with skilled workers. Supporting workers across Canada and the US.
EY payroll and employment tax professional advising Canadian clients on compliance, cross - border compensation, and social security matters. Preparing payroll deliverables and supporting audits and advisory engagements.
Payroll Administrator processing bi - weekly payroll, HRIS changes, reporting, and benefits administration. Supporting Medavie’s national health, insurance, primary care, and emergency - services operations.
Payroll Manager overseeing compliant Canadian and U.S. payroll operations for natural wellness retailer Saje. Leading accounting, audits, systems, year - end reporting, and process improvement.
Payroll Specialist processing accurate Canadian payroll for Xpera, a national risk mitigation services provider. Maintaining records, reconciliations, compliance, reporting, and employee support remotely.
Payroll Supervisor administering bi - weekly payroll for CAMH, a mental health hospital and research institute. Ensuring accurate remittances, reconciliations, and legislative compliance.
Senior Payroll Clerk processing accurate hourly payroll for Seaspan’s long - term shipbuilding operations. Managing deductions, remittances, employee records, reporting, and payroll support.
Senior Financial Analyst managing payroll accounting, SAP financial systems, and compliance for TELUS, a Canadian telecommunications company. Delivering reporting, controls, and insights for national operations.