Senior Solutions Architect Operations Manager optimizing operational systems, workflows, and reporting for GitLab’s DevSecOps platform. Supporting SA capacity planning, customer engagements, and data quality.
About the role
- Strategic technical leader responsible for integrating partners onto Remote's platform. Combining API expertise with consultative skills to expand Remote's ecosystem.
Responsibilities
- Lead the technical sales cycle for strategic partnerships, conducting discovery sessions, delivering tailored API-focused product demonstrations, and designing robust integration solutions.
- Scope, plan, and lead the delivery of technical proof-of-concept (POC) projects, serving as the technical lead on partner calls and projects.
- Act as the primary technical advisor for partners, helping triage critical integration issues and providing expert guidance in scoping, planning, and implementation to ensure successful adoption and long-term success.
- Develop and maintain a comprehensive library of technical enablement materials, including implementation guides, best practice documents, and technical readmes for both partners and internal teams.
- Create and improve scalable resources, such as the open-source "Remote API Demo" application, to enhance partner engagement and streamline the sales process.
- Serve as a subject matter expert on Remote’s API and integration capabilities, providing internal training and acting as an onboarding buddy to scale the collective expertise of the Solutions Architect team.
- Act as a key technical liaison between partners, sales, product, and engineering teams to ensure tight alignment on Remote Embedded product roadmaps and technical deliverables.
- Translate partner and customer requirements into detailed product requirements and business requirements, identifying product gaps and advocating for enhancements based on market feedback.
- Contribute to the continuous improvement of the Solutions Architect function by refining processes, introducing new tools, and providing strategic input on team growth.
Requirements
- Understanding of API architectures, including the ability to evaluate and design integrations using REST and SOAP based on business and technical requirements.
- Expertise in real time communication patterns, with the ability to determine when to use Webhooks versus WebSockets for scalable partner integrations.
- Knowledge of modern authentication and authorization frameworks, including OAuth 2.0 grant types (Authorization Code, PKCE, Client Credentials, etc.) and best practices for secure API access.
- Proven ability in rapid prototyping, technical troubleshooting, and leading complex integration projects from discovery to launch.
- Exceptional communication and stakeholder management skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
- Experience creating high-quality technical documentation, training materials, and enablement resources.
- Proficiency with modern sales and development tools, including Salesforce and generative AI platforms for accelerating content creation, code review, and analysis.
- Writes and speaks fluent English
- It's not required to have experience working remotely, but considered a plus
Benefits
- work from anywhere
- flexible paid time off
- flexible working hours (we are async)
- 16 weeks paid parental leave
- mental health support services
- stock options
- learning budget
- home office budget & IT equipment
- budget for local in-person social events or co-working spaces
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Senior Data Architect designing Microsoft Fabric, Azure, and lakehouse ecosystems for Keyrus’ intelligent enterprise solutions. Guiding architecture, integration, optimization, and delivery teams.
Principal AI Solutions Architect delivering enterprise IVR, conversational, generative, and agentic AI solutions at Genesys. Leading customer architecture, integrations, Agile delivery, and technical enablement.
Architecte TI dirigeant la modernisation des systèmes patrimoniaux de la Ville de Montréal. Conception, intégration et déploiement de solutions cloud et sur mesure.
Lead Optimizely architect designing enterprise digital platforms and AI - enabled experiences for Valtech, an experience innovation company. Advising clients, leading delivery teams, and shaping digital transformation solutions.
Solutions Engineer supporting demos, trials, integrations, and technical evaluations for Spellbook’s AI copilot for transactional lawyers. Advising enterprise prospects through the sales cycle.
Solutions Consultant connecting industrial plant systems to MaintainX’s mobile - first work execution platform. Demonstrating OT connectors and scoping integrations for manufacturing customers.
Solutions Consultant supporting Mid - Market sales for MaintainX's industrial work execution platform. Building tailored demos, trials and technical validations for manufacturing and frontline operations customers.
Solutions Consultant customizing demos and technical validations for MaintainX, a mobile - first industrial work execution platform. Partnering with mid - market sales teams and customer stakeholders.
Senior Partner Solutions Engineer owning technical partnerships for Sanity’s AI - powered content operating system. Scoping APIs, prototyping MCP integrations, and guiding partner builds and launches.