Strategic technical leader responsible for integrating partners onto Remote's platform. Combining API expertise with consultative skills to expand Remote's ecosystem.
Responsibilities
Lead the technical sales cycle for strategic partnerships, conducting discovery sessions, delivering tailored API-focused product demonstrations, and designing robust integration solutions.
Scope, plan, and lead the delivery of technical proof-of-concept (POC) projects, serving as the technical lead on partner calls and projects.
Act as the primary technical advisor for partners, helping triage critical integration issues and providing expert guidance in scoping, planning, and implementation to ensure successful adoption and long-term success.
Develop and maintain a comprehensive library of technical enablement materials, including implementation guides, best practice documents, and technical readmes for both partners and internal teams.
Create and improve scalable resources, such as the open-source "Remote API Demo" application, to enhance partner engagement and streamline the sales process.
Serve as a subject matter expert on Remote’s API and integration capabilities, providing internal training and acting as an onboarding buddy to scale the collective expertise of the Solutions Architect team.
Act as a key technical liaison between partners, sales, product, and engineering teams to ensure tight alignment on Remote Embedded product roadmaps and technical deliverables.
Translate partner and customer requirements into detailed product requirements and business requirements, identifying product gaps and advocating for enhancements based on market feedback.
Contribute to the continuous improvement of the Solutions Architect function by refining processes, introducing new tools, and providing strategic input on team growth.
Requirements
Understanding of API architectures, including the ability to evaluate and design integrations using REST and SOAP based on business and technical requirements.
Expertise in real time communication patterns, with the ability to determine when to use Webhooks versus WebSockets for scalable partner integrations.
Knowledge of modern authentication and authorization frameworks, including OAuth 2.0 grant types (Authorization Code, PKCE, Client Credentials, etc.) and best practices for secure API access.
Proven ability in rapid prototyping, technical troubleshooting, and leading complex integration projects from discovery to launch.
Exceptional communication and stakeholder management skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
Experience creating high-quality technical documentation, training materials, and enablement resources.
Proficiency with modern sales and development tools, including Salesforce and generative AI platforms for accelerating content creation, code review, and analysis.
Writes and speaks fluent English
It's not required to have experience working remotely, but considered a plus
Benefits
work from anywhere
flexible paid time off
flexible working hours (we are async)
16 weeks paid parental leave
mental health support services
stock options
learning budget
home office budget & IT equipment
budget for local in-person social events or co-working spaces
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