Solutions Architect developing scientific informatics solutions on Dotmatics LUMA platform. Collaborating with product teams and external stakeholders to enhance lab automation and workflows.
About the role
- Solutions Consultant - Growth at Remote focused on driving expansion revenue through consultative solutions for existing customers.
Responsibilities
- Partner closely with Account Managers in the AMER sales team to help understand and address customer business goals and requirements
- Develop a deep understanding of Remote's product offerings and technical capabilities, and be continuously curious about our product releases and roadmap
- Lead consultative engagements with customers, exploring their technical and business challenges, and focusing on articulating the value of Remote’s multiple product offering
- Build trusted advisor relationships through deep industry expertise, acting as a strategic partner in customers' global workforce transformation
- Drive measurable impact on expansion ARR, deal velocity, and win rates through consultative excellence
- Partner with and advise internal cross-functional teams including sales, product, marketing, customer success and sales enablement to ensure a seamless buyer experience and a successful implementation of solutions
- Keep up to date with industry trends, best practices and challenges faced by our customers in global and distributed talent employment strategies
Requirements
- Excellent understanding of distributed workforce solutions and international HRIS and payroll solutions. Deep experience and knowledge of any of the following will be highly desirable: Global Payroll, HRIS, contractor management tools or platforms, Employer of Record.
- Solution consulting, and / or consulting experience highly desirable, with a proven ability to employ consultative techniques to understand client needs, build rapport, and provide insightful recommendations
- A very good understanding of sales cycles, sales processes and a strong sales acumen
- Excellent storyteller, with extremely strong written and verbal presentation skills. You are able to convey complex concepts in a clear and compelling manner
- Strong technical aptitude, with the ability to quickly learn, understand, demonstrate and analyse software solutions
- Comfort with AI tools and emerging technologies, with ability to quickly adopt and integrate new solutions into consultative workflows
- Intellectual curiosity and self-directed learning mindset, with demonstrated ability to quickly master complex technical domains
- Collaborative mindset with ability to influence cross-functional stakeholders and drive alignment without direct authority
- Passion for remote work and a global outlook strongly preferred
- Thrives in ambiguity and rapid change, with proven ability to reprioritize and adapt strategies in response to evolving customer needs and business priorities
- Experience working in high-growth or scale-up environments
- Writes and speaks fluent English; additional fluency in Spanish or French considered a plus.
Benefits
- work from anywhere
- flexible paid time off
- flexible working hours (we are async)
- 16 weeks paid parental leave
- mental health support services
- stock options
- learning budget
- home office budget & IT equipment
- budget for local in-person social events or co-working spaces
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Degree requirement
No Education Requirement
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