Senior People Operations Partner

Posted 10 hours ago

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About the role

  • Senior People Operations Partner improving employee lifecycle processes, HR programs, and People systems. Supporting Shakepay’s mission to modernize Canadian financial services through Bitcoin.

Responsibilities

  • Take responsibility for day-to-day operation of core People processes across the employee lifecycle, including onboarding, offboarding, leave, benefits, employee data, documentation, and People systems
  • Design, document, and improve reliable workflows, handoffs, and resources
  • Support operational delivery of performance and compensation cycles and improve those programs over time
  • Provide recommendations, options, tradeoffs, and next steps when the path forward is unclear
  • Use data, employee feedback, and day-to-day experience to identify risks, patterns, and opportunities for improvement, simplification, and automation
  • Partner with Finance, Legal, Security, Talent, and external vendors on People-related work
  • Create clear documentation, repeatable processes, and effective backup coverage
  • Work closely with leaders across Shakepay

Requirements

  • 5+ years of progressive experience in People Operations, HR business partnering, HR generalist work, or a related People role
  • Experience working independently across multiple People workstreams in a fast-paced, changing, or lean environment
  • Hands-on experience supporting the employee lifecycle and working with People systems, employee data, documentation, and operational processes
  • Experience contributing to performance management, compensation, onboarding, offboarding, policy work, manager enablement, or other company-wide People programs
  • Working knowledge of Canadian employment practices and judgment about when to involve Legal or external advisors
  • Track record of improving processes, creating clearer ways of working, and turning recurring problems into better systems
  • Strong judgment, discretion, communication, and follow-through, including when handling sensitive employee matters
  • Ability to prioritize competing needs, make practical tradeoffs, and move work forward without close supervision
  • Fluency in English is required
  • Experience with modern HRIS, People, workflow, or automation tools is a bonus
  • Experience using automation or emerging tools is a bonus
  • Experience with compensation structures, benchmarking, leveling, or career frameworks is a bonus
  • Experience supporting benefits renewals or vendor relationships is a bonus
  • Experience at a technology company, fintech, startup, or scaleup is a bonus
  • Experience supporting employees across Canada is a bonus
  • French fluency or working proficiency is a bonus

Benefits

  • Every employee has stock options as part of their total compensation
  • Yearly salary assessments
  • Health and dental coverage
  • Health and wellness spending accounts
  • Work from anywhere in Canada, with optional access to office spaces in Montreal and Toronto
  • $2,000 annual budget for courses, certifications, and training
  • 20 days of vacation per year
  • $1,000 bonus if all vacation is used
  • Parental leave top up to 100% of salary for 18 weeks
  • Quarterly team-specific or company-wide offsite
  • Equity
  • Pay increases based on performance
  • Paid time off
  • Continuous learning, growth, and development programs

Job type

Full Time

Experience level

Senior

Salary

CA$130,000 - CA$175,000 per year

Degree requirement

No Education Requirement

Location requirements

RemoteCanada

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