Operational AI Automation Builder at Softchoice building scalable automations with Microsoft Power Platform. Collaborating with teams to enhance operational efficiencies and coach citizen developers.
About the role
- AI Automation Engineer designing and deploying AI-driven solutions for operational efficiency at ShyftLabs. Developing scalable automation pipelines and optimizing workflows using LLMs, OCR, and NLP technologies.
Responsibilities
- Design and implement AI automation pipelines using Python (FastAPI, LangChain, spaCy) or Node.js (LLM API wrappers, task automation frameworks).
- Build and optimize OCR-based data extraction systems for invoices, receipts, and other unstructured documents, integrating semantic search and rule-based classification workflows.
- Develop custom AI agents for reconciliation, tagging, and anomaly detection across financial and operational datasets.
- Fine-tune and orchestrate large language models (LLMs) for document understanding, summarization, and context-aware entity or workflow matching.
- Deploy scalable inference pipelines on GCP Vertex AI, AWS Lambda, or Dockerized microservices, ensuring reliability and cost efficiency.
- Integrate AI results into user-facing workflows via interactive dashboards, APIs, or automation tools, enabling seamless user adoption.
- Monitor and maintain model performance through automated evaluation frameworks, triggering retraining pipelines based on data drift or performance degradation.
- Collaborate with cross-functional teams (data, DevOps, and product) to ensure AI automation solutions align with business goals and compliance standards.
Requirements
- Bachelor’s or Master’s degree in Computer Science, Data Science, or related field.
- Proficiency in **Python or Node.js**, with hands-on experience in **FastAPI, LangChain, or spaCy**.
- Strong understanding of **OCR, NLP, semantic search, and LLM-based automation**.
- Experience deploying solutions on **AWS, GCP, or containerized (Docker/Kubernetes) environments**.
- Familiarity with **vector databases (e.g., Pinecone, FAISS, Weaviate)** and **prompt orchestration frameworks**.
- Strong problem-solving skills and ability to translate business needs into scalable technical solutions.
Benefits
- Comprehensive Benefits: We cover 100% of health, dental, and vision insurance premiums for you and your dependents which means no out-of-pocket costs. Eligibility starts from day one itself.
- Access extensive learning and development resources to keep leveling up your skills.
- Hybrid Flexibility: Enjoy a hybrid model with 4 days per week in our Toronto office.
- Downtown Toronto Office: Work in the heart of the city.
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