Bilingual Document Specialist supporting a positive customer experience in Group Benefits Administration at Sun Life by processing documents and managing inquiries.
About the role
- Bilingual Senior Integration Specialist managing ongoing data feeds for item catalogs and purchase orders at Sodexo. Collaborating with partners and technical teams to ensure accuracy and integrity of system data.
Responsibilities
- The Sr. Integration Specialist is responsible for working with Sodexo and Entegra supply partners to establish and maintain ongoing data feeds for item catalogs, purchase orders, invoices, and other business data.
- Ensure proper data ingestion by collaborating with business partners and technical teams, translating business requirements into technical specifications, and maintaining system integrity.
- Work with supply partners to establish and maintain electronic data feeds for business-critical files.
- Collaborate with technical teams and partners to ensure accurate data ingestion and integration.
- Provide consulting, support, and training to partners on data and system integration.
- Investigate and resolve issues with data feeds, upgrades, and integrations.
- Participate in testing, upgrades, and new system implementations.
- Work closely with suppliers, eProcurement teams, Supply Management, Accounts Payable, and IS&T teams to provide updates and manage escalations.
Requirements
- Bilingual in French and English (Required)
- Associate’s Degree or equivalent professional experience
- Minimum 2 years of experience in a professional work environment
- Bachelor’s Degree in Information Systems, Business, or related field (preferred)
- 3–5 years of experience with EDI integrations, supplier data exchange, or procurement systems (preferred)
- Familiarity with ERP and eProcurement platforms (e.g., Coupa, Ariba, Oracle, SAP)
- Experience working with SQL or other data query tools
- Experience with test tools such as DevOPS (or similar platforms)
- Solid understanding of EDI and other data exchange concepts
- Excellent problem-solving, analytical, and troubleshooting skills
- Strong communication and collaboration abilities with both technical and non-technical stakeholders
- Ability to work independently and manage priorities in a fast-paced environment
Benefits
- Flexible work environment
- Competitive compensation & great employee benefits
- Training and development programs
- Countless opportunities for growth
- Corporate responsibility & sustainability
- An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more.
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