About the role

Senior Revenue Operations Manager optimizing Salesforce, forecasting, and GTM processes. Leading cross-functional revenue systems for Solink’s cloud video-security platform.

Responsibilities

Partner strategically with GTM leadership, focusing on sales operations
Design and maintain capacity and territory models and headcount planning
Collaborate with partners on the commission model
Design and evolve revenue processes from lead qualification through close, deployment, expansion, and retention
Maintain a connected view of the revenue funnel from acquisition through expansion
Align cross-functionally with Marketing, Customer Success, Operations, and Finance
Build and maintain complex cross-object reports and dashboards
Provide visibility into pipeline health, forecast accuracy, and operational performance
Identify and resolve data integrity issues, automation gaps, and process bottlenecks
Lead complex cross-functional initiatives with autonomy
Set team goals, scope, accountability, and priorities
Lead, coach, and develop a high-performing Revenue Operations team
Build development and succession plans
Advise GTM leaders using data and operational expertise
Champion change management, stakeholder alignment, enablement, and adoption
Develop forecasting, scenario planning, and whitespace analysis capabilities

7+ years in Revenue Operations or Sales Operations
Hands-on Salesforce administration, including workflows, automation, data architecture, and complex reporting
Experience supporting an enterprise sales organization with complex deal structures
Experience integrating with quoting, billing, contracting, and order management
Experience with lead management for ABM and large-scale expansions
Experience designing and executing new sales processes from 0-to-1 with scalability considerations
Proficiency in Excel, BI platforms such as Tableau, and/or SQL for extraction and analysis
Ability to navigate cross-functional stakeholders in a large, complex organization during transition
End-to-end project management experience from requirements gathering through scoping, build, and rollout
Strong technical writing skills and aptitude for asynchronous coordination in a remote environment
Experience with change management, enablement, and communication
Experience deploying AI in revenue systems
Experience in a hardware-enabled business is a strong asset
Candidates must undergo a criminal records check upon hire
Must be a Canadian citizen, including dual citizens, or eligible to work in Canada
Must comply with Solink’s security policies and standards

Meaningful equity; every full-time, permanent employee has a stake in Solink’s growth
Fully paid health and dental benefits with no waiting period
$500 health spending account
Monthly reimbursement for fitness, wellness, or mental health programs
Flexible work arrangements where the role allows
Advancement based on contribution and initiative
Social connection through So-learns, Solink-o, and So-lunches