AI Solutions Engineer guiding AI strategy and development for Sales at Sophos, a leader in cybersecurity solutions.
Responsibilities
Guide the end-to-end AI strategy for Sales aligned to Sophos’ AI-first framework
Identify and prioritize high-ROI AI use cases across the Sales lifecycle (discovery, qualification, scoping, proposals, competitive positioning, win/loss, reporting)
Develop and maintain a multi-quarter AI roadmap with clear business impact metrics
Align initiatives with enterprise architecture, governance, and security standards
Architect and build AI agents using Microsoft Copilot Studio, Power Automate, and the broader Power Platform
Design multi-agent workflows, orchestrations, and structured automation patterns
Integrate agents with enterprise systems (Salesforce, data warehouses, SharePoint, Teams, internal tooling)
Develop reusable blueprints, templates, and connectors to accelerate future builds
Prototype rapidly, validate with users, and evolve solutions to production scale
Partner with the SE Development team to transition prototypes into hardened, scalable production solutions
Collaborate with IT Enterprise Architecture to ensure governance, compliance, and data security
Work with Sales, SE Ops, and Business Operations to translate workflows into AI-enabled solutions
Drive adoption through workshops, office hours, and leadership engagement
Host internal workshops, training sessions, demos, and office hours
Build prompt guides, how‑to resources, and role‑specific enablement materials
Act as a champion for AI‑enhanced productivity and best‑practice usage patterns
Define KPIs tied to revenue lift, efficiency gains, cost reduction, and quality improvements
Implement telemetry and usage tracking for AI agents
Refine agents based on adoption patterns and performance data
Publish impact summaries demonstrating measurable business value
Requirements
2+ years of hands‑on experience with Power Automate, Power Apps, or similar low‑code tools
Experience building AI agents or conversational systems using Copilot Studio or similar tools
Strong understanding of enterprise integration patterns and APIs
Experience translating business workflows into automation and AI solutions
Knowledge of governance, data security, and compliance considerations in enterprise AI
Experience collaborating with technical delivery teams or developer
Ability to rapidly prototype, test with users, and iterate based on feedback
Strong organizational, executive communication, and stakeholder management skills
Preferred Experience
Experience in B2B SaaS or cybersecurity Sales environments
Experience leading AI or automation programs at scale
Familiarity with agentic AI patterns (orchestration, grounding, document ingestion, action execution)
Experience with Power BI or analytics-driven insight generation
Experience building internal Centers of Excellence or citizen developer programs
Benefits
Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach.
Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
Employee-led diversity and inclusion networks that build community and provide education and advocacy
Annual charity and fundraising initiatives and volunteer days for employees to support local communities
Global employee sustainability initiatives to reduce our environmental footprint
Global fitness and trivia competitions to keep our bodies and minds sharp
Global wellbeing days for employees to relax and recharge
Monthly wellbeing webinars and training to support employee health and wellbeing
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