Senior Manager, Talent Development & Learning at Clio, leading talent management initiatives and building AI capability. Responsible for team leadership and optimizing onboarding and development programs.
About the role
- Trainer for Learning & Development in Group Disability at Sun Life. Providing training and mentorship to employees across Canada.
Responsibilities
- Provide engaging on-site and remote training to new and existing staff for the Disability Payment and Claims Establishment teams
- Establish strong working relationships with your business partners to assess training needs
- Conduct needs analyses to help determine appropriate training solutions
- Design engaging training material and maintain its currency in accordance with changing business practices
- Measure learner progress using appropriate testing, assessments, and evaluations
- Conduct quality reviews of production tasks to ensure accuracy and understanding while providing actionable feedback
Requirements
- Bilingualism (French, English, both oral and written) required for Quebec
- Disability Payment and/or Claims Establishment (Admin) experience and subject matter expertise
- Advanced skill in the Microsoft product suite (PowerPoint, Excel, Word, MS Teams)
- Exceptional interpersonal and communication skills both written and verbal
- Ability to juggle multiple tasks in an ever-changing environment and prioritize effectively
- Strong analytical and problem-solving skills
- Excellent time management and organizational skills
- Proven self-starter who is resourceful and curious
Benefits
- Health insurance
- Charitable giving through the You Give, We Give program
- Care Days available for self-care or care of others
- Sick Days to support your well-being
- Access to short-term assignments or 'Gigs' across the organization
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