Instructional Design Specialist designing AI - assisted learning programs for Thumbtack’s home - services marketplace. Improving frontline performance through scalable training, evaluation, and multimedia content.
About the role
- Trainer for Learning & Development in Group Disability at Sun Life. Providing training and mentorship to employees across Canada.
Responsibilities
- Provide engaging on-site and remote training to new and existing staff for the Disability Payment and Claims Establishment teams
- Establish strong working relationships with your business partners to assess training needs
- Conduct needs analyses to help determine appropriate training solutions
- Design engaging training material and maintain its currency in accordance with changing business practices
- Measure learner progress using appropriate testing, assessments, and evaluations
- Conduct quality reviews of production tasks to ensure accuracy and understanding while providing actionable feedback
Requirements
- Bilingualism (French, English, both oral and written) required for Quebec
- Disability Payment and/or Claims Establishment (Admin) experience and subject matter expertise
- Advanced skill in the Microsoft product suite (PowerPoint, Excel, Word, MS Teams)
- Exceptional interpersonal and communication skills both written and verbal
- Ability to juggle multiple tasks in an ever-changing environment and prioritize effectively
- Strong analytical and problem-solving skills
- Excellent time management and organizational skills
- Proven self-starter who is resourceful and curious
Benefits
- Health insurance
- Charitable giving through the You Give, We Give program
- Care Days available for self-care or care of others
- Sick Days to support your well-being
- Access to short-term assignments or 'Gigs' across the organization
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Business Training Consultant designing training for CIBC’s client - facing banking technology. Analyzing learning needs, developing digital content, and supporting branch users.
Bilingual accounting trainer implementing PBS dealership management software for automotive customers. Delivering virtual and onsite training across North America.
Bilingual automotive sales trainer delivering PBS dealership software training and implementation support. Serving customers virtually and onsite across North America.
Bilingual trainer implementing PBS dealership management software for automotive fixed operations. Delivering virtual and onsite customer training across North America.
Bilingual automotive sales trainer implementing PBS dealership software for North American dealerships. Delivering virtual and onsite training in English and French.
Bilingual trainer implementing PBS dealership accounting software for automotive customers. Delivering virtual and onsite training across North America.
Software Training Specialist delivering customer training for PointClickCare’s healthcare technology platform. Improving adoption through AI - enhanced learning, super - user coaching, and onsite sessions.
EHS Training Specialist designing and delivering safety training for Mosaic's phosphate and potash operations. Supporting regulatory compliance, employee development, and learning initiatives onsite in Saskatchewan.
Senior change management consultant advancing the University of Alberta’s strategic transformation roadmap. Building enterprise capability, stakeholder adoption, training, and sustainable organizational change.