Manager leading operational risk, controls, AI governance, and remediation for Sun Life’s Canadian investment solutions business. Advising leaders and reporting risk insights across financial-services operations.
Responsibilities
Assess operational risks and control effectiveness within the SLGI / Investment Solutions portfolio
Lead risk and control assessments and identify risk drivers and control gaps
Translate findings into clear, actionable recommendations
Drive implementation of new or changed risk and compliance requirements
Provide risk advisory support to key projects, digital initiatives, and process changes
Support AI/GenAI governance and risk management, including use case intake, assessment, approvals, documentation, and guardrails
Support issue management, remediation planning, action tracking, and escalation
Present operational risk insights, trade-offs, and recommendations at Risk Steering Committees
Produce risk reporting and insights covering themes, emerging risks, key risk indicators, and remediation progress
Support Internal Audit, Compliance, external auditor, and regulator reviews
Lead and/or coach Operational Risk Consultants
Requirements
Minimum 5 years of experience in risk management, preferably within an investment management firm, investment dealer, and/or broader financial services environment
Strong knowledge of asset management, mutual funds, insurance-based wealth products, and related operations
Working knowledge of operational risk fundamentals, control concepts, and relevant regulatory / industry expectations
Ability to assess regulatory, business, and operational change impacts and support practical processes, controls, and remediation
Strong analytical, problem-solving, communication, and relationship-management skills
Ability to structure ambiguous issues, influence stakeholders, and provide credible challenge
Bachelor’s degree in Risk Management, Business, Finance, Accounting, or a related discipline
Exposure to AI/GenAI governance, technology risk, data risk, third-party risk, or model risk concepts is an asset
Professional designations or industry credentials such as CRM, CRMA, FRM, PRM, CPA, CFA, CIM, or relevant Canadian Securities Institute courses are assets
Benefits
Flexible Benefits from the day you join to meet the needs of you and your family
Sabbatical Program offering up to 6 weeks off every five years
Internal mobility and professional growth support
Hybrid work flexibility from the office and virtually
Participation in various discretionary incentive plans for eligible employees
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