HR Administrator managing onboarding, employee records, documentation, and HRIS administration for global gaming company Gamdom. Supporting employee queries and recruitment coordination in a fully remote environment.
About the role
- HR technology operations analyst supporting Workday, EIB processing, reporting, controls, and testing at TD bank. Resolving operational issues and improving HR technology service delivery.
Responsibilities
- Act as a subject matter expert and key resource for HR technology applications, processes, and operational activities
- Manage operational activities including EIB processing, application processes, change coordination, timely execution, and service-level adherence
- Identify, document, investigate, resolve, and escalate operational exceptions, system issues, and process defects
- Develop, maintain, and execute operational reporting, metrics, and analysis
- Manage relationships with internal stakeholders, business partners, technology teams, and external vendors
- Analyze operational trends, recurring incidents, and process exceptions; identify root causes and recommend corrective actions
- Improve operational workflows, system processes, controls, and technology-enabled efficiencies
- Support or lead small-scale initiatives, workstreams, testing activities, and operational improvement projects
- Coordinate resolution activities and communicate status updates to stakeholders
- Provide day-to-day operational and application support for Workday, EIB processing, reporting, controls, testing, and related processes
- Support testing, defect management, validation, post-implementation verification, releases, enhancements, and system changes
- Execute operational controls and governance activities for data quality, audit readiness, regulatory requirements, and policy compliance
- Support change management, capacity planning, security, disaster recovery, business recovery, and operational readiness activities
- Participate in knowledge transfer, training, coaching, cross-training, and team development
- Generally report to a Team Manager, Manager, or Senior Manager
Requirements
- Undergraduate degree or Technical Certificate
- 2-3 years relevant experience
- Knowledge of HR technology solutions, including Workday and associated business processes
- Knowledge of EIB processing, reporting tools, operational processes, controls, and testing methodologies
- Ability to perform operational, application, data, and process issue analysis and root cause analysis
- Ability to support testing activities, change management, governance, compliance, audit readiness, and operational controls
- General understanding of HR Technology, HR Operations, Compensation, Payroll, and related business processes
- Ability to exercise independent judgment within established guidelines
- Ability to meet service-level, operational, quality, compliance, and productivity requirements
- Ability to work in accordance with Canadian provincial or territorial employment regulations
Benefits
- Base salary
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development
- Reward and recognition programs
- Regular career, development, and performance conversations with manager
- Online learning platform
- Mentoring programs
- Training and onboarding sessions
- Interview accommodations, including accessible meeting rooms and captioning for virtual interviews
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