Field Technician I – Bilingual, French/English

Posted 4 days ago

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About the role

  • Field Service Technician addressing IT hardware issues for clients. Responsible for on-site diagnostics, repairs, and maintaining client relationships while being bilingual in French and English.

Responsibilities

  • Diagnose, troubleshoot, and repair computer hardware and system components
  • Replace defective parts and perform hardware installations and upgrades
  • Collect and communicate technical data to support teams for escalations and project planning
  • Follow established service procedures and documentation standards
  • Deliver excellent on-site support and maintain positive client relationships

Requirements

  • Bilingual in French and English (spoken and written)
  • 1–2 years of experience in IT support, field services, or hardware repair
  • Strong working knowledge of computer systems and operating systems
  • Knowledge of networking hardware and cabling standards
  • Familiarity with servers, data center equipment, and power supplies
  • Ability to diagnose, repair, test, and replace hardware components confidently
  • Valid Quebec Class 5 Driver’s License with a clean driving record
  • Access to a reliable personal vehicle

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Professional development opportunities

Job title

Job type

Full Time

Experience level

Junior

Salary

CA$28 per hour

Degree requirement

Associate's Degree

Location requirements

RemoteCanada

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