Lead Field Service Technician managing operations and customer satisfaction for Honeywell's HVAC systems based in Markham, Ontario. Drive strategies and improve field service efficiency through collaboration.
About the role
- Field Applications Engineer at Teledyne Technologies focusing on imaging and vision solutions. Collaborating with customers and sales to create advanced vision systems for diverse applications.
Responsibilities
- Serve as the technical expert supporting the sales team, providing clear guidance on imaging technology and system design.
- Recommend solutions that meet customer vision and inspection requirements.
- Assist customers in setting up and operating evaluation and development systems.
- Support project management activities for large OEM engagements.
- Build and refine demo systems for trade shows and customer evaluations.
- Deliver technical demonstrations at events and directly to customers.
- Provide technical support to channel partners.
- Act as a liaison between customers and internal R&D and manufacturing teams, ensuring effective communication and issue resolution.
Requirements
- Strong understanding of cameras, imaging systems, or machine vision technologies.
- Ability to translate technical requirements into practical solutions.
- Comfortable working directly with customers and cross ‑ functional teams.
- Experience with system setup, troubleshooting, or application support.
- Background supporting OEM accounts or complex technical projects (advantage).
- Experience developing demos or proof ‑ of ‑ concept systems (advantage).
- Familiarity with related software tools or vision platforms (advantage).
- Technical degree or equivalent practical experience (advantage).
Benefits
- Opportunities to work with advanced imaging and vision technologies.
- A mission ‑ driven environment focused on precision, innovation, and real ‑ world impact.
- Collaboration with experts across engineering, product, and sales.
- Stability and depth as part of Teledyne Technologies.
- Growth through hands ‑ on technical challenges and diverse customer applications.
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