Senior Performance Analyst – 1:1 Communications Strategy, Growth

Posted 2 weeks ago

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About the role

  • Growth Analyst delivering actionable insights to optimize marketing strategies for customer engagement. Collaborating with stakeholders on 1:1 communication performance analysis in a dynamic marketing team.

Responsibilities

  • Partner daily with Growth Strategy Leads to monitor portfolio performance, conduct weekly pulse checks, and perform deep-dives on underperforming portfolios.
  • Generate customer-centric insights from existing customer data to transform and optimize 1:1 customer experiences
  • Build dynamic data dashboards in collaboration with Growth Strategy Leads to unlock on-demand campaign performance insights.
  • Transform complex data findings into compelling, accessible, executive-level presentations for all organizational levels.
  • Evaluate the effectiveness and accuracy of data sources and collection methodologies, highlighting improvement opportunities to the data enablement team.

Requirements

  • 5+ years of proven experience in business growth analysis, market/business intelligence, and database marketing or data warehousing environments
  • Strong Expertise in 1:1 comms (Email, SMS, Push notifications, OB calling) performance analysis, insights generation, and identifying growth opportunities
  • Advanced SQL proficiency for querying and manipulating large-scale relational databases, with primary hands-on experience in BigQuery
  • Python proficiency for automating data workflows, scheduling recurring extracts, and light data transformation
  • Experience working directly with marketing or CRM data models (e.g., customer lifecycle, campaign response, contact history tables)
  • Excellent communication skills for articulating performance, insights, and opportunities to stakeholders and leadership through compelling storytelling
  • Hands-on experience building automated, self-serve dashboards and executive-level visualizations using tools such as Tableau or Looker

Benefits

  • Comprehensive total rewards package highlighting competitive salary and bonus structures
  • Minimum 3 weeks of vacation
  • Flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on role's requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Job type

Full Time

Experience level

Senior

Salary

CA$70,000 - CA$120,000 per year

Degree requirement

Bachelor's Degree

Tech skills

BigQueryPythonSQLTableau

Location requirements

OnsiteTorontoCanada

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