Senior Program Manager driving Universal Inventory initiative for Canada's leading telecom company. Collaborating with senior leaders to optimize network performance via AI and automation.
Responsibilities
Drive the Universal Inventory Initiative from Vision to Impact
Define and communicate the Universal Inventory vision, roadmap, and strategic priorities to align stakeholders across engineering, network operations, CIO, and AI/ML teams on what gets built and when
Orchestrate cross-functional execution across multiple departments and external partners, coordinating software engineers, network specialists, data engineers, and product teams to remove blockers and maintain momentum
Establish data governance standards and quality frameworks to ensure inventory accuracy, completeness, and accessibility—creating the clean data foundation that powers predictive maintenance, automation, and AI/ML initiatives
Partner with network operations, automation teams, and business leaders to understand their needs, drive adoption of Universal Inventory, and ensure the system solves real operational problems
Manage program health, track milestones and deliverables, and provide regular status updates to executives and leadership—identifying risks early and escalating when needed
Present program progress, business impact, and key decisions at steering committees and leadership reviews, translating technical complexity into executive insights
Oversee program budget, resource allocation, and capacity planning across teams that don't report directly to you, building the business case for continued investment
Track metrics that matter—how inventory quality reduces MTTR, enables faster automation, improves ML accuracy, reduces outages, and drives cost savings
Navigate technical complexity, legacy system integration, and organizational change to keep the program moving forward
Enable team success by removing friction, providing clarity on priorities, advocating for resources, and creating conditions for execution
Requirements
Bachelor's degree in Computer Science, Engineering, or related technical field, or equivalent relevant experience
8+ years of program or project management experience in telecom, IT, or network operations environments.
Deep understanding of telecom network systems, data flows, and operational complexity (RAN, core network, inventory systems, OSS/BSS)
Strong understanding of network data modeling, APIs, and data pipelines—credible in technical conversations with engineers about architecture, feasibility, and integration
Advanced influence, stakeholder management, and cross-functional leadership skills to drive program momentum
Advanced communication and presentation skills—comfortable presenting to executives and steering committees, with a demonstrated ability to translate technical complexity and system limitations into business risk narratives that resonate
Proven track record leading transformational programs from strategy through execution and adoption at scale
Strong problem-solving skills that turn complex business challenges into viable technical solutions
Great-to-haves Experience implementing or managing inventory systems like Netcracker, Circuit Vision, or AMDOCS. You've been in the trenches with enterprise inventory platforms and know their strengths and limitations
Deep familiarity with TMF standards.
Benefits
Comprehensive total rewards package highlighting competitive salary and bonus structures
Minimum 3 weeks of vacation
Flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
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