About the role

  • Senior Data Analyst driving data-informed decision-making across the organization at TextNow. Identifying trends and designing dashboards to support strategic actions.

Responsibilities

  • Analyze complex datasets to identify actionable insights, trends, and opportunities.
  • Develop and maintain dashboards, reports, and data visualizations using tools such as Looker, Tableau, Power BI, or Redash.
  • Conduct ad hoc analyses to support product, marketing, and operations initiatives.
  • Partner with data engineering teams to ensure data quality, integrity, and availability.
  • Develop and maintain KPI frameworks and performance measurement systems.
  • Assist in building scalable data models and automation pipelines.
  • Partner cross-functionally with Product, Finance, Marketing, and Operations teams.
  • Translate business questions into data requirements and analytical deliverables.
  • Present insights and recommendations to senior leadership.
  • Mentor junior analysts and foster a culture of data-driven decision-making.
  • Define and standardize analytical best practices across the organization.

Requirements

  • You hold a Bachelor’s degree in Data Science, Statistics, Mathematics, Economics, Computer Science, or a related field (Master’s preferred).
  • You bring 5+ years of experience in data analytics, business intelligence, or a closely related role.
  • You are highly proficient in SQL and at least one programming language such as Python or R.
  • You have hands-on experience with modern BI and analytics tools like Looker, Tableau, Power BI, or Mode.
  • You have a strong foundation in statistical analysis, data modeling, and A/B testing methodologies.
  • You are comfortable working with large-scale datasets and cloud-based data environments (e.g., Snowflake, Eppo).
  • You communicate insights clearly and effectively, using data storytelling to influence decision-making across technical and non-technical audiences.
  • You think analytically and approach problems with curiosity, rigor, and a solutions-oriented mindset.
  • You demonstrate strong attention to detail and a commitment to data accuracy and integrity.
  • You bring solid business and product acumen, using data to drive impact and growth.
  • You collaborate well with cross-functional partners, including product and growth teams.
  • You thrive in fast-paced environments and are motivated by continuous learning and improvement.

Benefits

  • Free phone service
  • Strong work life blend
  • Flexible work arrangements (work-from-home, remote, or access to one of our office spaces)
  • Employee stock options
  • Unlimited vacation
  • 12 paid holidays per year
  • Competitive pay
  • Health, dental, and vision benefits
  • Short-term & long-term disability
  • $750 annual wellness benefit or healthcare spending account
  • RRSP matching (Canada) | 401(K) (USA)
  • Parental leave for eligible employees
  • Learning & Development opportunities

Job title

Job type

Full Time

Experience level

Senior

Salary

CA$100,000 - CA$140,000 per year

Degree requirement

Bachelor's Degree

Tech skills

CloudPythonSQLTableau

Location requirements

RemoteCanada

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