LP
Manager, Credit Card Engagement & Retention
LinkedIn Recruiter Post
Manager, Credit Card Engagement & Retention - 1 - year contract in Toronto. Drive squad effectiveness and cross - functional initiatives.
About the role
- Experienced Project Manager managing healthcare capital projects at Trillium Health Partners. Lead project teams in achieving objectives for hospital redevelopment and planning.
Responsibilities
- Lead and/or support elements of project approach and plan development, as well as implementing necessary processes and practices to ensure the hospital is delivering project objectives and successfully achieving the project's goals
- Preparation, management and oversight of all items requiring HealthWorks Governance approvals (Briefing Notes, User Change request, Variation Pipeline / discretionary and non-discretionary Variation updates, etc)
- Resource and management of PA governance Committee’s and coordination with THW Governance. Preparation of agenda, record meeting minutes for Works Committee and follow-up on action items.
- Preparation and coordination with Planning and Design project team of regular project reporting (budget, schedule and risk) to various committees.
- Coordination and management of consultant deliverables and contracts
- Coordination with the Finance team to review, monitor and forecast budget
- Coordination and management of PCC/OCC Budget pipeline, forecasted cost vs actual cost
- Management of legal counsel engagement (transaction/PA closing, PLAA related items, dispute resolution, claims)
- Issues and Risk Management, including internal and external escalation where required
- Lead and/or support the development of materials, such as reports, briefing notes, requests for proposals, presentations, data analyses and communications
- Work closely with Project Control Office, to ensure seamless coordination of materials requiring governance reviews and approvals
- Engage with external project supports and act as a key point of contact for coordination of activities
- Develop, implement and monitor internal processes to meet project deliverable and CA contractual requirements
- Ensure ongoing integrated risk identification, evaluation, and monitoring, particularly as related to integration and change management
- Other duties assigned, as required to meet timelines and deliverables
Requirements
- Undergraduate degree required; business, life sciences, health informatics or related discipline preferred
- Minimum 5+ years of experience in project management in healthcare environments such as hospitals, government or private sector required
- Experience working with the Ontario Ministry of Health’s capital planning process and/or Infrastructure Ontario’s AFP/P3 framework is considered an asset
- Strong understanding of the hospital’s strategic plan
- Strong leadership, adaptability, interpersonal and collaboration skills are essential for this role, including the ability to build strong relationships
- Experience with project management processes and best practices
- Excellent organizational, time management and project management skills
- Demonstrated ability to multitask and prioritize tasks effectively
- Superior analytical and problem-solving abilities
- Demonstrated ability to anticipate needs of senior leaders
- Demonstrated effectiveness at leading and working with teams, including supporting collaborative design of products with cross-functional groups
- Demonstrated ability to develop effective and comprehensive reports and presentations for various audiences, including executives, administrators and clinicians.
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LP
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