Account Manager leading end-to-end influencer marketing campaigns for The Shelf, a full-service influencer agency. Managing creators, clients, budgets, content approvals, and reporting across major social platforms.
Responsibilities
Lead end-to-end delivery of multi-platform influencer campaigns, including outreach, negotiation, contracting, briefing, content review, and reporting
Build contracts independently using basic redlines
Write campaign briefs with research completed in advance
Create and track workback schedules, client-facing influencer trackers, and internal budgets
Assemble complete campaign reports and present them
Own day-to-day client relationships and run standard weekly client calls
Write weekly client updates, prepare agendas, and send follow-ups with action items
Develop recommendations for client requests and bring them to clients with manager support
Manage daily priorities and follow up on outstanding items independently
Troubleshoot using documented processes and escalate issues appropriately
Flag urgent issues with a plan and identify mid-campaign optimization opportunities
Collaborate with Paid Media, Market Insights, Creative, and Client Partner teams
Manage timelines, dependencies, and deliverables across teams to keep programs on track
Ensure campaign goals outlined in the SOW are met or exceeded
Communicate client, influencer, and campaign updates to relevant stakeholders
Requirements
4–5+ years of experience in influencer or digital marketing (agency background preferred)
Proven experience running influencer campaigns end-to-end across TikTok, Instagram, and YouTube
Comfortable leading standard client calls and owning day-to-day client communication
Working knowledge of influencer contracts and negotiation fundamentals
Strong project management skills, including workbacks, budgets, and multiple simultaneous campaigns
Proficiency with influencer management tools such as CreatorIQ, Modash, Upfluence, or equivalent
Proficient in AI tools and comfortable applying them daily to streamline research, drafting, and reporting
Experienced with Google Workspace (Docs, Sheets, Slides), Microsoft Word, and project management tools such as Asana
Benefits
Remote-first work environment
Comprehensive medical, dental, and vision benefits
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