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About the role

  • Account Manager leading end-to-end influencer marketing campaigns for The Shelf, a full-service influencer agency. Managing creators, clients, budgets, content approvals, and reporting across major social platforms.

Responsibilities

  • Lead end-to-end delivery of multi-platform influencer campaigns, including outreach, negotiation, contracting, briefing, content review, and reporting
  • Build contracts independently using basic redlines
  • Write campaign briefs with research completed in advance
  • Create and track workback schedules, client-facing influencer trackers, and internal budgets
  • Assemble complete campaign reports and present them
  • Own day-to-day client relationships and run standard weekly client calls
  • Write weekly client updates, prepare agendas, and send follow-ups with action items
  • Develop recommendations for client requests and bring them to clients with manager support
  • Manage daily priorities and follow up on outstanding items independently
  • Troubleshoot using documented processes and escalate issues appropriately
  • Flag urgent issues with a plan and identify mid-campaign optimization opportunities
  • Collaborate with Paid Media, Market Insights, Creative, and Client Partner teams
  • Manage timelines, dependencies, and deliverables across teams to keep programs on track
  • Ensure campaign goals outlined in the SOW are met or exceeded
  • Communicate client, influencer, and campaign updates to relevant stakeholders

Requirements

  • 4–5+ years of experience in influencer or digital marketing (agency background preferred)
  • Proven experience running influencer campaigns end-to-end across TikTok, Instagram, and YouTube
  • Comfortable leading standard client calls and owning day-to-day client communication
  • Working knowledge of influencer contracts and negotiation fundamentals
  • Strong project management skills, including workbacks, budgets, and multiple simultaneous campaigns
  • Proficiency with influencer management tools such as CreatorIQ, Modash, Upfluence, or equivalent
  • Proficient in AI tools and comfortable applying them daily to streamline research, drafting, and reporting
  • Experienced with Google Workspace (Docs, Sheets, Slides), Microsoft Word, and project management tools such as Asana

Benefits

  • Remote-first work environment
  • Comprehensive medical, dental, and vision benefits
  • Flexible time off with inclusive holiday benefits
  • 401(k) matching
  • Collaborative, diverse team culture
  • Meaningful professional development

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

RemoteUnited States

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