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About the role

  • Senior Account Manager leading high-budget influencer campaigns for The Shelf, a full-service influencer marketing agency. Managing clients, celebrity talent, reporting, optimization, and cross-functional delivery.

Responsibilities

  • Own end-to-end delivery of high-budget, intricately structured influencer marketing campaigns with minimal guidance
  • Manage demanding clients with customized processes and approaches
  • Lead problem-solving calls, navigate influencer issues, guide conversations, and handle senior client stakeholders
  • Push back on client requests respectfully and present alternatives or recommendations
  • Flag scope creep directly to clients with manager alignment
  • Lead outreach, negotiation with rate approvals, contracting, briefing, content review, and reporting for multi-platform campaigns
  • Create and daily track workback schedules, client-facing influencer trackers, and internal budget tracking
  • Manage complex partnerships with mega and celebrity-level talent
  • Evaluate contract redlines and recommend an appropriate path
  • Anticipate issues, implement preventive solutions, and identify mid-campaign optimization opportunities
  • Build performance reports, connect results to strategy, surface upsell opportunities, and lead reporting calls
  • Identify ROI risk on high-budget influencer investments and negotiate to protect budget
  • Coach Associate and Junior Account Managers on execution, problem-solving, and advanced AI strategies
  • Contribute and implement best-in-class processes and industry findings
  • Build client agenda slides and share them ahead of meetings
  • Coordinate paid, creative, and performance updates
  • Build trusted client relationships
  • Collaborate with Paid Media, Market Insights, Creative, and Client Partner teams
  • Manage cross-functional timelines, dependencies, deliverables, and campaign updates to keep programs on track and meet or exceed SOW goals

Requirements

  • 5+ years of experience running high-budget, complex influencer campaigns with minimal supervision
  • Agency background preferred
  • Track record managing large-budget accounts ($1M+ per quarter) and demanding client relationships with strong retention outcomes
  • Deep expertise across paid and earned influencer channels
  • Hands-on platform mastery of TikTok, Instagram, and YouTube
  • Advanced contract and negotiation fluency, including redline evaluation
  • Experience mentoring or coaching junior team members
  • Proficiency with influencer management tools such as CreatorIQ, Modash, Upfluence, or equivalent
  • Advanced AI fluency, including manipulating and refining prompts and teaching others to do the same
  • Experience with paid social amplification, cross-channel integration, and performance reporting is a plus
  • Experience with Google Workspace (Docs, Sheets, Slides), Microsoft Word, and project management tools such as Asana
  • Role is remote in the United States or Canada

Benefits

  • Remote-first work environment
  • Comprehensive medical, dental, and vision benefits
  • Flexible time off with inclusive holiday benefits
  • 401(k) matching
  • Collaborative, diverse team culture
  • Meaningful professional development

Job type

Full Time

Experience level

Senior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

RemoteUnited States

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