Senior Solutions Architect Operations Manager optimizing operational systems, workflows, and reporting for GitLab’s DevSecOps platform. Supporting SA capacity planning, customer engagements, and data quality.
About the role
- Solutions Architect at Vantage leading customer onboarding and implementation. Designing scalable architectures and collaborating with Project Managers to ensure technical success.
Responsibilities
- Lead the onboarding and implementation experience for customers.
- Serve as the primary point of contact during onboarding.
- Design scalable architectures using the Vantage platform.
- Drive the end-to-end technical outcome of onboarding.
- Collaborate with Project Managers to maintain timelines.
- Proactively identify and resolve technical blockers or integration hurdles.
Requirements
- 3–7+ years as a Solutions Architect, Implementation Consultant, Sales Engineer, or Technical Product Manager within a SaaS environment.
- Strong understanding of APIs, integrations, and data flows.
- Familiarity with SQL or scripting is preferred.
- Proven ability to lead technical conversations with executive stakeholders.
- Deep experience in professional services or onboarding, ideally within a fast-growing startup or a data-heavy product environment.
- A resourceful mindset with the ability to think on your feet and make decisive technical calls.
- A track record of driving successful go-lives where solutions are aligned with the client’s strategic needs.
- Experience working in a "pod" or partnership model (e.g., Architect + Project Manager).
Benefits
- Remote-friendly setup
- Home office support
- Annual company retreats
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