Account Representative/Manager

Posted 8 minutes ago

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About the role

  • Veolia account manager delivering chemical water-treatment solutions for industrial customers. Driving technical service, sustainability, revenue growth, and customer relationships.

Responsibilities

  • Analyze, build, and optimize chemical treatment programs for Cooling Water, Boiler Water, Wastewater, Memchem, and Process Applications
  • Conduct sample testing and deliver Technical Service Reports analyzing customer data, interpreting results, and recommending improvement initiatives
  • Execute the Account Management Excellence Program, including Service Plans, Value Generation Plans, and Business Reviews
  • Plan and communicate Value Generation Plans through projects driving water and energy sustainability and improving asset protection
  • Meet and achieve annual revenue targets
  • Manage margin reviews, price escalations, and commercial negotiations
  • Maintain a healthy sales funnel and secure new, recurring, profitable business opportunities
  • Work safely at all times, following all EHS policies and procedures
  • Work closely with customers across diverse industries as a trusted technical advisor
  • Develop customer relationships and deliver chemical water and process treatment solutions

Requirements

  • Bachelor's Degree, or equivalent, in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical), preferred
  • Minimum 8+ years of direct experience in the field and water treatment industry will also qualify; high school education is required
  • Chemical water & process treatment experience
  • 4+ years of technical sales experience with demonstrated success in account management, revenue growth, and customer relationship building
  • Experience with consultative selling and technical solution development
  • Technical curiosity and superior problem-solving skills
  • Proficiency in mathematical calculations and chemistry concepts
  • Sample analysis and testing
  • Mechanical and electrical aptitude for small-scale equipment and instrumentation
  • Strong interpersonal and communication abilities
  • Customer-focused mindset with active listening skills
  • Excellent time management in fast-paced environments
  • Ability to work independently and as part of a collaborative team
  • Comfortable working in industrial environments
  • Openness to continuous learning and professional development
  • Physical capability to lift and carry up to 45 lbs as needed
  • A full valid driver's license
  • Willingness to travel; learner’s permit or G1/G2 class will not qualify
  • Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization

Benefits

  • Medical, Dental, &Vision Insurance Starting Day 1
  • Life Insurance
  • Paid Time Off
  • Paid Holidays
  • Parental Leave
  • 401(k) Plan - 3% default contribution plus matching!
  • Flexible Spending &Health Saving Accounts
  • AD&D Insurance
  • Disability Insurance
  • Tuition Reimbursement
  • Comprehensive technical and commercial training
  • Career advancement opportunities
  • Incentive compensation eligibility
  • Account assignment opportunities

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

RemoteCanada

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