Technical Program Manager overseeing capacity management and forecasting initiatives for enterprise customers at Virtasant. Collaborating with engineering teams to optimize infrastructure capacity and deliver measurable results.
Responsibilities
Own capacity management and forecasting processes across complex technical environments
Drive continuous improvements to planning, documentation, and operational workflows
Identify risks, bottlenecks, and opportunities before they impact delivery
Develop scalable processes that improve operational efficiency
Ensure capacity planning aligns with business priorities and technical requirements
Lead end-to-end technical initiatives across multiple teams
Coordinate engineering efforts to deliver complex programs successfully
Drive execution while balancing competing priorities
Track program health, risks, dependencies, and milestones
Build trusted relationships through clear communication and consistent delivery
Identify opportunities to expand engagement and create additional client value
Work closely with engineering teams on technical planning and execution
Requirements
5-10+ years managing complex technology programs
Experience leading end-to-end technical initiatives
Strong client-facing consulting or professional services experience
Demonstrated experience with capacity planning and forecasting
Experience improving operational processes at scale
Strong stakeholder management skills
Excellent written and verbal communication
Ability to simplify complex technical concepts for business audiences
Experience working alongside engineering teams on technical delivery
Previous ownership of production systems or large operational environments
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