Technical Program Manager – Capacity Management

Posted 15 hours ago

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About the role

  • Technical Program Manager overseeing capacity management and forecasting initiatives for enterprise customers at Virtasant. Collaborating with engineering teams to optimize infrastructure capacity and deliver measurable results.

Responsibilities

  • Own capacity management and forecasting processes across complex technical environments
  • Drive continuous improvements to planning, documentation, and operational workflows
  • Identify risks, bottlenecks, and opportunities before they impact delivery
  • Develop scalable processes that improve operational efficiency
  • Ensure capacity planning aligns with business priorities and technical requirements
  • Lead end-to-end technical initiatives across multiple teams
  • Coordinate engineering efforts to deliver complex programs successfully
  • Drive execution while balancing competing priorities
  • Track program health, risks, dependencies, and milestones
  • Build trusted relationships through clear communication and consistent delivery
  • Identify opportunities to expand engagement and create additional client value
  • Work closely with engineering teams on technical planning and execution

Requirements

  • 5-10+ years managing complex technology programs
  • Experience leading end-to-end technical initiatives
  • Strong client-facing consulting or professional services experience
  • Demonstrated experience with capacity planning and forecasting
  • Experience improving operational processes at scale
  • Strong stakeholder management skills
  • Excellent written and verbal communication
  • Ability to simplify complex technical concepts for business audiences
  • Experience working alongside engineering teams on technical delivery
  • Previous ownership of production systems or large operational environments

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

RemoteCanada

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