Analyste de données principal modernisant les plateformes et pipelines de données d’EDC, société financière publique canadienne. Traduction des besoins opérationnels en modèles, règles de transformation et récits utilisateurs.
About the role
- Sales Operations & Analytics Specialist supporting sales performance through data and operational processes at Vivier Pharma. Responsible for managing CRM systems and sales reporting.
Responsibilities
- Produce weekly, monthly and quarterly sales reports — performance by sector, new customer acquisition, account activity and pipeline status
- Create and maintain dashboards that provide sales leadership with a clear, real-time view of team performance
- Identify trends, variances and business opportunities from data and proactively communicate findings
- Support day-to-day CRM and related tool management: structure, workflows, automations and integrations
- Maintain tracking sheets, pipelines and dashboards that reflect the sales team’s ways of working
- Ensure data accuracy and integrity across all reporting systems
- Conduct regular audits and identify discrepancies to ensure accurate data entry
- Understand the team’s sales technology ecosystem, proactively identify opportunities to integrate AI into existing workflows and recommend new tools
- Identify inefficiencies in sales processes and propose solutions or automations to address them
- Work closely with sales support team members and other departments to ensure alignment of sales activities, tools and processes
- Track and report on incentive programs, goal attainment and key performance indicators (KPIs) against established targets
- Support quarterly business reviews with data and analysis
- Assist with territory design, account segmentation and route optimization
- Onboard new sales representatives on platforms and ensure consistent usage across the team
- Serve as an internal point of contact for CRM-related questions, system issues and process improvements
- Support other departments with sales-related data and reporting requests as needed
Requirements
- Bachelor’s degree in Business Administration, Management, Marketing, Data Analytics or a related field
- Minimum of three (3) years of experience in sales, sales operations, analytics or a similar role, preferably in a B2B environment
- Strong analytical and problem-solving skills
- High attention to detail and data accuracy
- Strong proficiency with data tools and reporting platforms
- Excellent organizational and time-management skills
- Ability to manage multiple projects and deadlines simultaneously
- Excellent communication skills and ability to collaborate cross-functionally
- Experience with CRM systems and sales reporting tools, such as Monday.com
- Proficiency in Microsoft Office — Outlook, Word, Excel (advanced Excel preferred) and PowerPoint
- Strong fluency in English is required for this position.
Benefits
- Competitive pay and paid vacation
- Hybrid position — office and remote work
- Comprehensive benefits, including a health spending account and a wellness spending account
- Employer RRSP (retirement savings) matching
- Paid personal and sick days
- Allowance for free products
- Social events and recognition programs
- A fun team and great working environment
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