Analyste d’affaires soutenant Veriforce Canada, fournisseur de solutions de gestion des risques et de conformité, avec Excel, SQL et rapports opérationnels. Analysant les indicateurs et recommandant des améliorations de performance.
About the role
- Business Operations Manager supporting Ware Malcomb’s commercial real estate architecture and interior design practice. Optimizing staffing, project delivery, financial forecasts, QA/QC, and office operations.
Responsibilities
- Partner with office and studio leaders to assess business operations using office financials, project portfolio, and practice fundamentals
- Develop organizational charts and staffing road maps based on financials, skill sets, and project types
- Vet, interview, and hire candidates
- Create weekly forecast updates and action plans with regional leadership
- Review proposals and pursuits, maintain opportunity forecasts, and ensure competitive fees and achievable project scopes
- Reassign staff between offices and assist with staffing adjustments
- Review, stamp, and sign construction documents in the office
- Review project billing drafts against forecasts before submitting to accounting
- Ensure Project Planner work plans align staffing with revenue and maintain a minimum 15% profit margin
- Conduct weekly project manager meetings covering forecasts, QA/QC, project awareness, accounts receivable, client or consultant issues, and resource status
- Develop and monitor a strategic business plan
- Build relationships with corporate enterprise teams to support project performance and service delivery
- Ensure high client service and repeat business through effective QA/QC processes
- Serve as a technical resource to staff
- Identify and discuss HR issues with office and group leaders
- Foster a strong team atmosphere and positive morale
- Oversee office training in technical topics, processes, software, financial management, and project management
- Attend the annual Business Management Summit and disseminate information to office staff
- Discuss project liability concerns with office and studio leaders
Requirements
- Preferred equivalent of a bachelor’s degree in architecture, interior design, or civil engineering
- 8 years of practice experience
- 2 years of project management experience leading successful project teams, inclusive of resource teams, or equivalent business operations experience
- Excellent communication skills
Benefits
- Full-time, long-term position
- Hybrid work arrangement
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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