Human Resources Manager leading HR strategy, labor relations, and Senior HR Generalists for CBC/Radio - Canada’s English Services. Hybrid role based in Toronto.
About the role
- Head of HR leading people operations, compliance, compensation, and employee relations for Willow. Supporting a global workforce at a personalized telehealth cosmetic weight-loss company.
Responsibilities
- Own the HR stack and employee lifecycle from offer acceptance through offboarding
- Maintain clean, audit-ready employee records, contracts, and documentation across employment types and geographies
- Handle sensitive employee relations matters including investigations, disputes, accommodations, and terminations
- Coach managers to prevent escalation of employee relations issues
- Own compensation philosophy, banding, benchmarking, and benefits programs
- Coordinate compensation decisions, payroll, headcount planning, and compensation changes with finance
- Design and run a lightweight performance management system covering goals, feedback, reviews, and calibration
- Own employment law compliance across states and countries where workers are located
- Partner with recruiting on offer strategy, hiring compliance, interview practices, onboarding, and hiring manager coaching
- Lead employee engagement initiatives and advise on retention strategy and employee experience
- Manage and develop the People team
- Advise the COO and founders on organizational design, personnel matters, and people risk
Requirements
- 8+ years in HR with at least 3 leading an HR function or major pillar at a company of comparable scale (roughly 150 to 500 people), ideally through a phase of rapid growth
- Demonstrated experience building and scaling HR operations for both US-based employees and global workforce
- Deep employee relations experience, including personally handling investigations, terminations, and leadership-level personnel matters
- Strong employment compliance experience, ideally with multi-state experience; healthcare, telehealth, or another regulated industry is a plus
- Hands-on experience with compensation banding, benchmarking, and offer design
- Comfortable working closely with finance on payroll, headcount planning, and compensation changes
- Comfortable being the most senior HR person in the company and making judgment calls independently
- High discretion with confidential matters
- Direct, clear communication and ability to document decisions and provide independent counsel
- Willingness/ability to work in the United States or Canada as specified by the listed remote locations
Benefits
- Flexible hours
- Work wherever you choose
- Fun and casual work environment
- Employee engagement activities and virtual gatherings
- Diverse, global team
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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