Sales Development Representative helping Worldpackers travelers choose and book group trips. Managing global digital sales conversations across WhatsApp, email, phone, and social media.
Responsibilities
Connect with travelers interested in Group Trips and provide fast, thoughtful responses
Start conversations through email, phone, WhatsApp, chatbot, social media, and other digital channels
Understand travelers’ needs, preferences, plans, budgets, and expectations
Qualify leads and identify suitable Group Trips
Guide potential travelers through their decision-making journey
Answer questions and address concerns about pricing, destinations, logistics, and group experiences
Convert qualified opportunities into booked travelers
Follow up with prospects
Maintain organized traveler information and sales activity in HubSpot
Gather traveler questions, objections, interests, and needs
Share insights with the team to improve sales conversations, marketing, and product experience
Requirements
1–3 years of experience in Sales, Inside Sales, Customer Success, or a related area
Excellent written and verbal communication skills
Natural ability to connect with people and make conversations feel genuine
Comfortable talking to customers through phone, WhatsApp, and other digital channels
Strong listening skills and ability to understand customer needs
Organized and able to manage multiple conversations and follow-ups simultaneously
Comfortable working with CRM tools; HubSpot experience is a plus
Results-oriented mindset and motivation to turn conversations into conversions
Interest in travel, experiences, and community-driven products
Excited to work in a fast-moving startup environment
Advanced English
Familiarity with sales, funnel, and conversion metrics
Benefits
Structured processes, playbooks, and tools
Autonomy to own conversations, experiment, learn, and contribute ideas
Opportunity to grow your sales career with global impact
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