Project Manager in a technology - focused team at REW, overseeing SaaS project delivery and stakeholder collaboration. Driving project success through effective management and innovative approaches.
About the role
- Senior Project Manager leading e-commerce implementations and coordinating with offshore teams for Zaelab. Balancing technical feasibility, client satisfaction, and project profitability.
Responsibilities
- Lead e-commerce projects using Agile/Waterfall techniques that have been adapted to the best practices we have developed to meet our clients' needs.
- Facilitate the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
- Work alongside an offshore development team leading sprint planning, daily standups, and other project activities as needed.
- Serve as primary point of contact for client stakeholders, executives, and internal team members.
- Maintain the tools and documentation required for Zaelab's implementation projects.
- Report project performance using appropriate tools and techniques.
- Successfully manage relationships with clients and team members.
- Collaborate within the Project Management team to continuously improve solutions and processes.
- Strive to understand the technology systems and e-commerce industry that Zaelab supports.
Requirements
- 5+ years' experience as a Project Manager for e-commerce projects
- Experience with any of the following: ServiceNow, CPQ, Shopify, BigCommerce, or other e-commerce solutions
- 2+ years' experience with a Consulting/Professional Services company
- Experience working with Agile/Waterfall methodologies
- Experience working with multinational teams from USA, Eastern Europe, India
- Experience leading teams using Agile Scrum practices
- Solid technical background with understanding and/or hands-on experience in software development and web technologies
- Leadership skills and proven ability to own a project from start to finish
- Excellent client-facing skills
- Excellent analytical skills and experience creating JIRA dashboards; AIO or Tableau experience preferred
- Strong familiarity with project management software tools, methodologies, and best practices; Jira experience preferred
- Solid organizational skills including attention to detail and multi-tasking
- Interest in the technology space and willingness to stay up to date on new technologies and best practices
- Ability to work independently in a fast-paced team environment
- Bachelor's degree or Master's degree preferred
Benefits
- Unlimited Vacation/PTO
- Full Health Benefits and 401k Fixed Percentage Plan (USA only) RRSP (Canada)
- Fully remote and distributed teams
- Paid Parental Leave
- Ongoing training and education opportunities
- 0% Bureaucracy Culture - Focus is on responsibilities, not title
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