Project Manager leading e-commerce implementations and client stakeholder engagement at Zaelab. Collaborating with offshore teams and managing project scope using Agile methodologies.
Responsibilities
Lead e-commerce projects using Agile/Waterfall techniques that have been adapted to the best practices we have developed to meet our clients' needs.
Facilitate the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
Work alongside an offshore development team leading sprint planning, daily standups, and other project activities as needed.
Serve as primary point of contact for client stakeholders, executives, and internal team members.
Maintain the tools and documentation required for Zaelab's implementation projects.
Report project performance using appropriate tools and techniques.
Successfully manage relationships with clients and team members.
Collaborate within the Project Management team to continuously improve solutions and processes.
Strive to understand the technology systems and e-commerce industry that Zaelab supports.
Requirements
5+ years' experience as a Project Manager for e-commerce projects
Experience with any of the following: ServiceNow, CPQ, Shopify, BigCommerce, or other e-commerce solutions
2+ years' experience with a Consulting/Professional Services company
Experience working with Agile/Waterfall methodologies
Experience working with multinational teams from USA, Eastern Europe, India
Experience leading teams using Agile Scrum practices
Solid technical background with understanding and/or hands-on experience in software development and web technologies
Leadership skills and proven ability to own a project from start to finish
Excellent client-facing skills
Excellent analytical skills and experience creating JIRA dashboards; AIO or Tableau experience preferred
Strong familiarity with project management software tools, methodologies, and best practices; Jira experience preferred
Solid organizational skills including attention to detail and multi-tasking
Interest in the technology space and willingness to stay up to date on new technologies and best practices
Ability to work independently in a fast-paced team environment
Bachelor's degree or Master's degree preferred
Benefits
Why you’ll love working here:
Unlimited Vacation/PTO
Full Health Benefits and 401k Fixed Percentage Plan (USA only) RRSP (Canada)
Fully remote and distributed teams
Paid Parental Leave
Ongoing training and education opportunities
0% Bureaucracy Culture - Focus is on responsibilities, not title
**Like what you see but don’t meet every requirement? Apply anyways! Studies have shown that various groups (women and people of colour) are less likely to apply to jobs unless they meet every requirement. At Zaelab, we’re committed to building and fostering an inclusive accessible environment, where all employees feel valued, respected and supported. We are dedicated to creating a culture with a diversity of talented individuals who join, stay, and work in an environment that enables them to thrive.****Zaelab is proud to be an equal-opportunity employer. We are committed to providing accommodations. If you require accommodation, we will work with you to meet your needs. We use E-Verify to confirm the identity and employment eligibility of all new USA hires.****Please rest assured that we’ll treat any information you share with us with the utmost care, only use your information for recruitment purposes and will never sell it to other companies for marketing purposes. Please review our privacy policy for future information LINK As part of our hiring process, AI-based tools are used to support the initial review of applications. Rest assured, our People Ops team carefully reviews all applications and makes the final decisions on candidate progression.
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